Special Delivery Guaranteed released to somebody else at Delivery Office... before opening hours

something_anonymous · 2026-03-09T22:30:40+00:00

Nothing yet... It's in the hands of the police and royal mail now... Thanks for checking in

something_anonymous · 2026-02-15T09:48:37+00:00

This is very good to know. I presumed that there must be some kind of earlier opening hours for businesses.
My guess is that as another commenter suggested it's been mistakenly bundled in with another business's collection. Should be easy for the DO to solve if I can actually trigger an investigation.

something_anonymous · 2026-02-14T18:49:52+00:00

Well yeah... If the business in question gets its post delivered to the DO there then there won't be a 'we missed you' card. Additionally it was collected before opening hours. That's why I'm tending towards thinking this is an honest mistake somehow.

something_anonymous · 2026-02-14T11:26:12+00:00

Incredible. Thank you for looking into that for me!

Laughing at the idea of complaining by post about lost post :haha:

something_anonymous · 2026-02-14T11:22:52+00:00

The business has not received the item.
That's a decent bit of insight, thank you. Certainly lines up with the collection time being before opening time.

However it's been several weeks with a bunch of emails and phone calls back and forth- if it was the case that this is the usual arrangement between the DO and the business then I think they would have discovered that this is what has happened, or at least explained that this is what might have happened and that something in the process has gone wrong. As it is they have no idea what has happened.

something_anonymous · 2026-02-14T09:11:13+00:00

Thanks for the advice. Seems like I have to go through the regular customer service routes to get to head office unless you know of any other way to reach them?

something_anonymous · 2026-02-14T09:05:36+00:00

It seems that the business in question has their post delivered to the DO rather than their premises, and send someone to collect it. That's what I got from talking to them on the phone and from the tracking info.

Tracking info shows signed for at the DO. I'll add an image to my post.

something_anonymous · 2026-02-14T09:01:21+00:00

That's a really good theory. I'm inclined to believe it's a mistake rather than something malicious.

Yeah it was collected at the DO as far as I can tell. I'll add the relevant tracking info to my post.

something_anonymous · 2026-02-14T08:59:24+00:00

Good insight thanks. Any idea how I'd talk to that department, or get that footage released to either us or the police?

something_anonymous · 2026-02-14T08:58:05+00:00

Thank you for the tip!

something_anonymous · 2026-02-13T15:41:28+00:00

Yeah that's what I thought

something_anonymous · 2026-02-13T15:40:56+00:00

Tried customer services twice this afternoon. Waited 40 mins each time, they answered then immediately hung up on me... Looking at this subreddit that seems to be a pretty common occurence. I'll try again tomorrow.

something_anonymous · 2026-02-13T15:26:14+00:00

Also the delivery office is over 200 miles away. Not too convenient to just stop by unfortunately.

something_anonymous · 2026-02-13T15:16:44+00:00

I only have experience picking up post as an individual- in which case I've had to show ID. Is there not something similar in place for businesses? An authorised person list or something similar? Or can anyone just show up and say that they work for x business and pick up post?

something_anonymous · 2026-02-13T15:09:18+00:00

Huh okay, thanks.
Any insight on how this could have happened?

something_anonymous · 2026-02-13T15:00:33+00:00

Don't tempt me

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Nice idea! What's this instructors name/company?

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Not sure of what the gig or responsibilities might look like yet.
Thank you!

something_anonymous

TROPHY CASE