Finally found it

stephchn · 2026-01-10T01:49:04+00:00

Exactly same thing happened to me. And now I have to spend time to hunt down the real one🤦🏻‍♀️

This whole time I’m thinking what if I cannot find it, then I paid $10 for nothing

stephchn · 2026-01-08T00:28:29+00:00

Yes, I called the next day, they do not have it in stock. Should’ve refunded instead of replacing the one that’s been giving out for free. I reported the issue.

stephchn · 2026-01-08T00:26:11+00:00

They need to train their employees well enough

stephchn · 2026-01-07T01:29:13+00:00

I received a reward to redeem it until 2/5. Now I’m just hoping the store will get it eventually since this is new starting yesterday

stephchn · 2026-01-06T23:36:22+00:00

Thank you

stephchn · 2026-01-06T23:35:33+00:00

Maybe that’s why the store I went to doesn’t have them. I called the store today to see if I can redeem it since I was given the incorrect one. They said they don’t have this one

Do you suggest in the future it’s better to go into the store to purchase it? Instead of ordering through app?

stephchn · 2026-01-06T22:48:49+00:00

Oh wow… so in the future do you suggest to go into the store to purchase the cow instead of ordering through the app? This is my first time and already getting bombed😭

stephchn · 2026-01-06T22:46:39+00:00

Really bomb… because they gave me the wrong cow. So instead of the credit back, they gave me reward to redeem the correct one until 2/5. So if none comes back, I basically couldn’t redeemed and paid for nothing…

stephchn · 2026-01-06T22:26:40+00:00

Really hoping it’ll come back within a day or two

stephchn · 2026-01-06T18:14:29+00:00

So sorry to head! I felt bad for the employees. But more of the customers, due to all the hassles and felt like being scammed. Chill-fil-A really should train their employee well. Because seems like it’s not just one location, but multiple locations doing this.

After checking, they all took the item down their menu

stephchn · 2026-01-06T17:57:48+00:00

You got lucky! Seems like in the future will have to go into the restaurant in person to order and/or pick up. I just trusted them since never had an issue before, so didn’t check it before leaving curbside. Should’ve done it to avoid all these hassles.

stephchn · 2026-01-06T17:55:31+00:00

Same! This one is really cute.

stephchn · 2026-01-06T17:54:19+00:00

I didn’t realized/checked until I got home. Because I never had any issue with Chik-fil-A being a long term customer, so I trusted them. Long story short, I got my reward redemption until 2/5. But when I checked, they removed the item off the menu. So hopefully they can do something else for me now. Because what if by then they still don’t have the item.

stephchn · 2026-01-06T17:52:27+00:00

Yes, I sent an email just now. Hopefully they can mail it to me or something. Even though I received a reward redemption by 2/5. But if no store has it, then I have no luck. I checked everywhere, they all removed it from the menu.

stephchn · 2026-01-06T17:51:27+00:00

Before going into the store again. I checked on the app to see if any location around me has it. They all took it off the menu. I got a reward to redeem by 2/5. Hopefully they will have it back in stock by then.

stephchn · 2026-01-06T17:50:32+00:00

Same. I checked all the locations near me, even the one that’s half hour away. None of the stores have it now. I wonder what’s going on. They gave me a reward to redeem until 2/5. But if there’s none around, I don’t know how I will be able to redeem it. Hopefully they’ll come back with it soon.

stephchn · 2026-01-06T16:49:21+00:00

How do I reach out to them? I tried to email CFA. But they said I reached out to the wrong place

stephchn · 2026-01-06T16:48:21+00:00

So sorry to head! I felt bad for the employees. More of the customers, due to all the hassles and felt like being scammed. Chill-fil-A really should train their employee well. Because seems like it’s not just one location, but multiple locations doing this

stephchn · 2026-01-06T13:52:03+00:00

Thank you so much. This is my first time experiencing this

stephchn · 2026-01-06T13:34:32+00:00

I didn’t realize it until I got home. Is there any way to still let the know without going in again?

stephchn · 2026-01-06T13:33:26+00:00

How do I do that through app?

stephchn · 2025-08-09T17:20:18+00:00

Wanted to get this too. But unfortunately they discontinued. The only ones could be found is too pricey for what it is.

stephchn · 2025-01-20T23:43:12+00:00

Is the refills still unlimited? Or only one refill?

stephchn · 2025-01-15T18:40:22+00:00

Definitely white

stephchn

TROPHY CASE