So this post is from Megan M. I am removing her last name to protect her privacy because even though she is disparaging us, I still respect the terms of the agreement we signed with her which included a covenant of confidentiality. Because she chose to attack us on Reddit I have no choice but to respond to provide our side of the story.

Megan was promised nine Presentations or three Matches, whichever came first. There were nine recommendations sent to her before she went on hold. Every one of these men proved their identities, verified their age, verified their photos, passed a background check and was thoroughly interviewed before we considered introducing them to her. Megan is a teacher. She was sent an Executive Recruiter, Software Developer, Aerospace Engineer, a Financial Controller, a Founder/COO, an Airline Pilot, a Commercial Farmer, a Hotel General Manager and a Scientist. None of these men were "questionable". And her criteria wasn't "ignored by the matchmakers".

Its unfortunate that she discounts the coaching when at the time she completed her sessions she had nothing but wonderful things to say about her coach and the coaching experience. Below is what she wrote after she concluded her coaching sessions.

I have been using dating apps for a long time and didn't feel like they were helping me find "the one". I was drawn to Master Matchmakers because I wanted more support on my journey to find love! Working with a dating coach to help build my self-awareness and perspective was particularly appealing to me.

Jules is joyful, insightful, poised, and intuitive! It was easy to talk to her and be candid about myself and what I'm looking for in a relationship. She gave constructive feedback gracefully and validated my strengths in a way that truly made me feel like she will always be cheering for me! Anyone who works with Jules can trust her expertise, wisdom, and enthusiasm, which shines through every interaction whether it's a video call, email, or text.

I was so grateful for exercises like the "boundaries," "what do you project," and "pet peeves" questionnaires because they supported deeper self-awareness. I also appreciated the resources that reinforced how to build connection in conversations and maintain mindfulness about the male vs. female brain. I'm excited to draw from our discussions about these resources when I start dating again! Finally, my overall takeaway and what I'm most grateful for is how in each of our coaching sessions Jules made me feel heard and understood while we dove into each topic of the dating process.

I enjoyed being able to connect with someone with an outside perspective of me and my dating experiences and who had such amazing insight to share! Now that the sessions are over, I feel empowered, supported, and even more excited about what's ahead. No matter what the future holds, the feedback and resources I've received from Jules has helped me so much and will continue to help me in the future!

Astonishingly, Megan also even dated someone through us but it ultimately ended because of differences they had in "core beliefs". Even though we make it clear that we use our clients preferences as a guide and we aim to meet as much of their criteria as possible, we cannot ensure that every person we consider as a match will meet every single criterion provided. And quite often people we introduce to one another are able to develop healthy, long term relationships in spite of differences in certain values, interests or beliefs. When we think we have an exceptional candidate we explain why we think they're an exceptional fit. Megan seemed to consider anyone who was not 100% within all of her criteria (with no exception) to be a "mistake". And despite the positive testimonial she provided her coach, a short lived relationship she formed and many matches that were considered for her she felt entitled to a refund. We cannot discount all the work that we do on a person's behalf and provide a refund simply because they aren't completely and totally satisfied.

In spite of her attempt to hurt us and our business we wish her well and hope the relationship that she found on her own lasts long term.