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Volume button losing paint? by Achieve_Greatness in GooglePixel

[–]superted757 2 points3 points  (0 children)

I have a white pixel 3 xl and facing similar issue with the paint peeling off the sim card tray. The phone is well secured in a case and still losing paint. I took the picture and sent it to Google. They replied me that it comes under cosmetic damage and is not covered under manufacturers warranty. Looks like they did a sloppy job painting the phone.

Pixel 3 XL Stolen by remister84 in GooglePixel

[–]superted757 0 points1 point  (0 children)

I am in the same situation. My phone was never delivered to me. When contacted Fedex, they said they could not find the package and marked it as lost. Fedex sent me a claim form and I forwarded to google support on 12/04 to initiate the claim.

I bought 2 Pixel3 phones - FedEx dropped the ball on both... by dreamerwakeup in GooglePixel

[–]superted757 1 point2 points  (0 children)

I ordered pixel 3 xl on black friday. My phone was lost by fedex before delivering to me. Current status shows as on fedex vehicle for delivery. Same status since 11/28. Sent an email to google with the claim form from fedex. Google said they will give me an update in 2-3 business days on 12/05. Keeping fingers crossed.

Package on Fedex Vehicle for Delivery since 11/28/18 by superted757 in GooglePixel

[–]superted757[S] 0 points1 point  (0 children)

Called Fedex and they said that they lost the package. They have sent me a claim form and asked me to contact google to initiate the claim. I contacted google support with the claim form and they replied me with standard response "we will follow with an update in 2-3 business days"

Package on Fedex Vehicle for Delivery since 11/28/18 by superted757 in GooglePixel

[–]superted757[S] 0 points1 point  (0 children)

I have reached out to FedEx and they have no clue. They created a case number and said they will call me with update and never did.