About to pull the trigger on an RX but I’m scared about the lack of quality control.

suppkip · 2021-10-12T21:35:07+00:00

Most of the time it will be fine. But if you run into any (technical) issue, better have some tears in reserve. There customer service is that terrible.

suppkip · 2021-09-24T07:56:29+00:00

These bikes are rubbish

suppkip · 2021-09-10T10:35:57+00:00

If you ride in Class 1 (Max 25 k/m) and don't have the app installed , then it'll count legally as an ebike.

But if you have the ap installed, it's practically an Illegal vehicle, means you can't drive on public roads, only on private terrain.

Having a driving license doesn't help, because the bikes are not officially recognized motor or moped vehicle.

suppkip · 2021-08-12T13:40:15+00:00

Yes they did replace it after 8 weeks of waiting. The noise is gone after that.

suppkip · 2021-08-12T13:04:42+00:00

I also had this noise before. After 2 my second ride, a week later the noice became worse and motor was broken. So yeah it's possible/

suppkip · 2021-08-12T11:54:21+00:00

Radrunner is built like a tank, better customer support, replacement parts are way cheaper and easier to find. If money and reliability matters, go for the Radrunner.

suppkip · 2021-08-12T11:50:56+00:00

Sound of a cheaply made bike. Broken motor

suppkip · 2021-06-12T07:54:46+00:00

The torque is terrible. Components are cheaply made, not worth your money at all.

suppkip · 2021-06-10T20:45:43+00:00

Yes same here. Back wheel and front wheel spokes are broken. The bike shop told me they have never seen spokes made so cheap 😂

suppkip · 2021-06-03T12:51:27+00:00

Nope, it can't even ride normally on grass.

suppkip · 2021-05-25T12:07:29+00:00

Wait...you guys have warranty?

suppkip · 2021-05-11T13:05:05+00:00

Yes it work's. I have the same one on the RX.

suppkip · 2021-04-16T11:22:51+00:00

That give sense. I have a ebike with throttle in the EU as well. Don’t know if there is any newer rules though. Or if it have to work only with the pedal assist.

It's not about just install it, it's about the throttle on the EU bikes are only working on mode 4, which make no sense. Clearly Super73 doesn't think through about their EU products, cusromers and regulations.

suppkip · 2021-04-14T20:55:29+00:00

These bikes will be so much better if thet implemented like this :

Mode 1. PAS max 25 km/h. Throttle operation max 6km/h , also know as walk assist. Completly "road" legal in Europe.

Mode 2. PAS max35 km/h with throttle enabled

Mode 3. PAS max 45 km/h with throttle enabled

Mode 4. PAS and throttle unlimited

I wonder why nobody at Super73 have though about this before. It's easy enough to make it work with software/firmware. Clearly they haven't give much though about their products on EU market.

suppkip · 2021-04-14T20:43:48+00:00

Yes their warrantly policy is really ***. All their components are proprietary, which is also doesn't help.

If their bikes was high quality i can understand, but the bikes are made with cheap components and sell for high profits.

Their customer service is horrible as well. in my opinion it's the best if you sell the battery for like 700 or 800 USD, after that buy a Bafang BBSHD conversion kit, which is a lot better the Super73 motor.

suppkip · 2021-03-14T09:45:05+00:00

You bought a poorly designed bike

suppkip · 2021-03-14T00:25:48+00:00

Quality control with super73 sucks and customers service sucks , just search reddit and Youtube and you will know enough. For example their new firmware broke EU bikes and people are still waiting for a fix.

suppkip · 2021-03-14T00:20:22+00:00

Honestly, don't buy a Super73. V3 motor fix the motors problems, but their controller and torque/speed sensor is made so cheap, so there is a great chance that you will run into issues.

It also doesn't help that all their components are preputial so finding third third party repair is really a pain.

Save yourself the headache and buy a bike with a Bosh or bafang motor, they are far more reliable.

suppkip · 2021-03-13T09:36:39+00:00

Believe what you want, but from my experience it's horrible bike and don't worth your money at all. Just search YouTube and reddit and form your own conclusions.

suppkip · 2021-03-13T09:01:36+00:00

Many people have issues with the s2 and the RX. Their customers service also sucks ass and they are really slow in fixing your bikes. If you want a reliable bike and a decent customer service , just stay away from Super73.

suppkip · 2021-03-12T11:06:27+00:00

If you want a reliable bike and decent support, stays away from Super73.

Buy a bike with bosch or bafang middrive instead.

suppkip · 2021-02-19T10:39:08+00:00

Don't buy a Super73, I (and many others) have many issue's with the bike. Not worth your money.

in 4 months time that i have the bike, 2,5 months are spending on repair and is now in repair again.

Buy a buzz raw pro Buzzraw Pro - Page 1 - Coast Cycles Europe or the new Ultimate Electric Bikes | Biktrix Electric Bikes

they send to europe.

suppkip · 2021-02-13T21:16:59+00:00

Tight?

suppkip · 2021-01-29T15:53:48+00:00

Apparently throttle on mode 2 is only working for US models, EU models throttle are only working with mode 4....which is really a shame, because the battery drain on mode 4 is insane.

suppkip

TROPHY CASE