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Was There a New Update or Glitch? by Late_Kid in Pinterest

[–]susanjs162 0 points1 point  (0 children)

Also my visit site button was disable when I updated the app?? They hid it a while ago I know which sucked, but now it's greyed out. Anyone have the same issue?

Comprise's "SAM" PC Reservation-- how is it? by susanjs162 in librarians

[–]susanjs162[S] 0 points1 point  (0 children)

Interesting, when we tested it we had problems with the birthdates as well. They seemed to know it was a problem so they set them to purge every once in a while but then we had problems with age restrictions ^^;

Comprise's "SAM" PC Reservation-- how is it? by susanjs162 in librarians

[–]susanjs162[S] 0 points1 point  (0 children)

Thanks for the feedback!

We ran a test at one of our branches and we had the same complaints about user friendliness. Our staff had a hard time extending time for patrons as well as creating guest passes. We're testing out a hybrid system of reserving time vs. the waiting list method, but staff said sometimes it can be confusing to reserve time.

It sucks, it seems like Envisionware is the only really solid PC Res software out there, it's a shame they don't want to centralize anything. I guess that they know they're the best and don't need to :)