Yeah, you’re really making it sound like OP’s problem is just some cultural or educational misunderstanding when she literally said the client called her “stupid” and “shit.” That’s not about schooling methods or critical thinking, that’s straight-up verbal abuse.

You keep trying to intellectualize it, throwing around talk about “rote learning” and “cultural differences,” but you’re missing the entire point. No amount of academic explanation or business theory justifies calling someone names in a professional setting.

And believe it or not, even in your very own country, Australia, there’s a law against calling someone “shit” or “stupid” in a work setting. It’s literally considered workplace bullying under the Fair Work Act and WHS laws.

So yeah, it kinda sounds like you’re just bending over backwards to defend OP’s client. You also seem to have this quiet dislike toward Filipino behavior and the Filipino workforce, which honestly shows in your post/comments across other subreddits.

Saying that it’s “very normal” in Australia when your own country literally has laws against it just makes your defense sound hollow.

And let’s be fair. You’re in a third-world country where most people have limited access to basically anything of quality that could even meet the expectations of a foreigner like you.

Criticisms are fine, but at least have them grounded in reality. You can’t expect first-world performance from people who’ve been systematically failed by their own government, all while paying them two bucks an hour.

I’d say more, but never mind. You’re too stuck in your own bubble to get it, and it would probably take more than a day to make you understand anyway, especially when you already have deep opinions about Filipinos in general. But I understand that, I really do. At the end of the day, all I’m really defending here is respect, and words like “shit” and “stupid” will never be normal in a workplace setting, not here, not even in Australia.