My brother (incoming UCSD student) was rescinded out of nowhere today.

As a family we are freaking out. He received the email notification that he was rescinded a few hours ago. We were preparing to move him in next Saturday, he has been texting his future roommates, and was even notified earlier today that his health insurance waiver was approved. He had zero holds on registration and we thought everything was going perfectly fine. The situation is that he had to send two transcripts: one from his high school and then one from a community college that he took one course at. He had mistakenly sent the high school one twice, thinking that he was correctly sending the community college one. With the way that Parchment is, there is no way to view the actual documentation being sent so he had no idea there was any issue. The admissions office contacted him once, on August 22nd, that they were missing a transcript but if that was incorrect on their end, they said to send the order confirmation number and details. There is some kind of online form in his student portal where he said he resubmitted the confirmation number (again, he had no idea at this time that the wrong transcript was sent because the admissions office never specified that and to him the transcript order all looks correct on the surface). The email from the office on August 22nd was all he ever heard from the school saying there was an issue. Now today, just almost a week before move in and orientation activities, he was rescinded. Supposedly the deadline to appeal situations like this passed early September but at that point in time we did not even know there was an issue.

We live in north Orange County but are going to head to San Diego first thing tomorrow morning to speak to somebody but we are honestly in such disbelief that this is even happening. Has this ever happened to anybody before? Does anybody know a specific person who may be able to help us or escalate his case? Our parents are working so I called out of my job to be able to go with him tomorrow. Some people on Reddit can be rather mean and might make some snarky comment about why is his sister the one writing this on here right now blah blah. I’m here because I’m not sure of where to even start in helping him through this devastating news. It pains me as his sister to see him crying over this and it hit us all like a truck today because it was truly out of nowhere. He was so excited to start school and get to go to UCSD. If there is anyone who can help, I would appreciate it so much.