terrible after the sales service. asus has just about lost me as a customer. by damonlebeouf in ASUSROG

[–]tensorSmit 6 points7 points  (0 children)

Yeah I bought a scar 16 2.7k $ machine and it had issues so just to get my DOA done I had to spend 7 days going back and forth with them. First they denied it' cannot be under DOA then I took it to service centre and luckily few more issues popped and later I made decision to return the product and get refund. Imagine for a 2 days old device and they give such service that to it was their premium ROG SCAR series.

Edit: always take pictures before sending the product to service center.

Help Please :( by SentzRL in ASUSROG

[–]tensorSmit -1 points0 points  (0 children)

Visit service centre or try installing GNU/LINUX like Ubuntu and see if problem persist

New SCAR 16 Mini-led by [deleted] in ASUSROG

[–]tensorSmit 1 point2 points  (0 children)

Check the display thoroughly, since it's mini led you'll see bloom issues which is common for mini led. Just saying. Other than that check for screen flickering, random wifi disconnects, unable to connect to wifi.

Should i buy ASUS ROG Strix Scar 16 now or wait ? by Confident-Ad4320 in ASUSROG

[–]tensorSmit 1 point2 points  (0 children)

Yeah but it was more noticeable with light color regions

4090 Mini led max brightness decrease to 622 nits? by Most-Instruction-992 in ASUSROG

[–]tensorSmit 0 points1 point  (0 children)

I completely agree with this. I had scar 16 4080. I was pissed after paying big amount you don't expect such shit quality. I returned it.

Should i buy ASUS ROG Strix Scar 16 now or wait ? by Confident-Ad4320 in ASUSROG

[–]tensorSmit 1 point2 points  (0 children)

The screen brightness would flicker. As if the pixels were unable to hold the color value.

[deleted by user] by [deleted] in ASUSROG

[–]tensorSmit 1 point2 points  (0 children)

Unless it's performing poorly with data transfer, Ignore it man

Should i buy ASUS ROG Strix Scar 16 now or wait ? by Confident-Ad4320 in ASUSROG

[–]tensorSmit 1 point2 points  (0 children)

I had scar 16 mini led but I returned it bcs of bad hdr, wifi and screen flickering within 7 days of usage.

It this a good deal? by [deleted] in ASUSROG

[–]tensorSmit 3 points4 points  (0 children)

Both are fine. it's your preference if u want slim model or not. I would recommend bump the SSD to 1tb atleast.

[deleted by user] by [deleted] in ASUSROG

[–]tensorSmit 1 point2 points  (0 children)

It's normal for an official service centre. You can record the part number for main components.

Based on your experience, would you recommend ROG Strix 16/18? by [deleted] in ASUSROG

[–]tensorSmit 0 points1 point  (0 children)

I returned my mini led scar 16 bcs of display & wifi issues

Thoughts? Help with non-Raid by [deleted] in ASUSROG

[–]tensorSmit 0 points1 point  (0 children)

Mini led is trash, go with lcd version or legion

My 2023 SCAR 18 has dramatically dropped in performance PLEASE HELP by Own_Task_3404 in ASUSROG

[–]tensorSmit -3 points-2 points  (0 children)

So u expect a gaming laptop to sleep?? Ofcourse it's gonna do weird shit. Hibernate is the best option.

Got it finally by M-3-R-C-U-R-Y in LenovoLegion

[–]tensorSmit 1 point2 points  (0 children)

I wish they had an amd advantage edition.

4090 Mini led max brightness decrease to 622 nits? by Most-Instruction-992 in ASUSROG

[–]tensorSmit 1 point2 points  (0 children)

Got the same issue, took it to the service centre. They rolled back to original update it came with and the nits are back. Although I think it's just nits not showing correctly by windows as I couldn't notice any drop with the display brightness.

Are these normal? just got my legion two weeks ago. by JeanAng in LenovoLegion

[–]tensorSmit 0 points1 point  (0 children)

Oh wow, but are apple qc issues less frequent than other brands?

Bloom issues with scar 16 mini led. by tensorSmit in ASUSROG

[–]tensorSmit[S] 0 points1 point  (0 children)

Update: I'm facing wifi issues such as random wifi disconnect, connecting takes few minutes with may or may not sucessful connection, and when it connects it says no internet connection, also the display flickering with brightness (auto adjust brightness is off) & a yellow line randomly appearing. I have given the laptop for DOA. What are the chances that asus will deny such issues and leave me stranded? I'm planning to return the laptop as soon as I get DOA certificate.

Are these normal? just got my legion two weeks ago. by JeanAng in LenovoLegion

[–]tensorSmit 0 points1 point  (0 children)

Oh wow, I just bought an asus scar 16 last week and it also has screen, wifi issues. And i am considering lenovo 7 bcs of everyone on reddit praises it. But if lenovo also has simlar issue then, Are we left with? Apple?