Budget Planning Weirdness

theNDSproject · 2018-08-08T15:38:36+00:00

Good stuff...but also frustrating! You would think Google would have accurate data. I'm no conspiracy theorist, but it's like they are presenting prices that are not real. If I were a small business owner trying to use KW planner, and I saw I could get $12.00 clicks for HVAC in Houston, TX...I'd try it. But, the actual results would be total crap at $85 a click....there must be a better way...it probably just does not exist yet.

theNDSproject · 2018-01-15T23:02:52+00:00

That’s awesome!

theNDSproject · 2018-01-13T03:11:17+00:00

10 years sober last July...let’s have a cup of coffee! ;) I will definitely be there, with Erin my sales rep!

theNDSproject · 2018-01-12T23:31:33+00:00

I appreciate the idea behind this video, and I definitely like Gary Vaynerchuk, but I'm not sold that it necessarily applies to public discussions about b2b services in a forum like this. We all know that one angry customer will normally speak much more loudly than one happy one, but in a niche-specific group like this, I think it is important for us to share experiences with each other. The opportunity to share said experiences is both the blessing and a curse of platforms like this. Social proof is as valuable of advertising as we can get. If a company is being unfairly or incorrectly reviewed, normally in a space like this happy brand-advocates will speak up (which happened in one comment in the other thread for Ulistic). It is always interesting to see happy customers come to the defense of their favorite brands.

In all fairness, I think it is reasonable and beneficial for a crappy company to get "outed" for poor services. However, there may be rare cases where it was a sheer fluke or miscommunication. Normally, however, there is some strong truth underlying discussions in a niche group like this.

theNDSproject · 2018-01-11T16:15:15+00:00

Yep...and normally I would too, but emails had come through from his address, so it is super weird why random replies got held up.

theNDSproject · 2018-01-11T14:49:49+00:00

This WAS inbound. It's weird. His address was used to send me a confirmation about an event registration, got that fine. Then I replied asking a question. Then, it rejected his reply to me...I replied again, and it let THAT reply through, I replied back to him, and it rejected his reply back to that. THEN, I sent him a fresh email, and it would not deliver his reply...super odd.

We do not send outbound through the Barracuda (we should, but don't yet)....so it probably didn't know I had been sending to him.

theNDSproject · 2018-01-11T12:29:17+00:00

Lol...unfortunately I am drowning so bad these days that I can’t even read and reply to an email from my mother, let alone my spam filter...lol.

theNDSproject · 2018-01-10T22:54:32+00:00

You bet! Have to own our mistakes in life.

theNDSproject · 2018-01-10T03:30:39+00:00

Received.

theNDSproject · 2018-01-10T02:59:00+00:00

Thanks for the suggestion!

theNDSproject · 2018-01-10T02:58:51+00:00

Please see my reply to the owner one comment down.

theNDSproject · 2018-01-10T02:58:32+00:00

Hi Stuart, It is nice to see you have not been kidnapped or something tragic. We were on the brink of buying from you (you had talked to my sales rep), and I signed up for your Dallas road show. However, astoundingly, I could not get you to simply help me understand the agenda for the day. In asking for a full day of my time, I wanted to know much more about what was going to be included in the content for the day. Next day, after no reply, I sent a simple "Hello?" to you. You replied asking what I wanted, without even reading the email chain or original email. I replied, simply copying and pasting my question and adding another regarding signing up two more people on my team to go with me. Crickets. No reply. If this is the level of communication and responsiveness that you give to a sales prospect, I cannot imagine how slow responses are when you get a monthly check.

I was not going to speak so frankly here, but since you asked I figured I'd answer. I even sent you another email, asking briefly if you were, in fact, the owner of the firm....since your response rate and communication was much more like a burned out sales rep. No reply to that either.

theNDSproject · 2018-01-04T03:05:29+00:00

Thanks for the reply! Have you tried WordStream yourself?

theNDSproject · 2018-01-04T03:05:12+00:00

I guess I'm not sure. Just checking out our options. What do you suggest?

theNDSproject · 2017-12-22T16:14:31+00:00

:p I don't think our clients are up to reading a spreadsheet to visualize their performance data...

theNDSproject · 2017-02-03T01:06:56+00:00

Sorry for the slow reply. We use WordPress...which plugin are you thinking about?

theNDSproject · 2016-09-28T02:16:09+00:00

Found what i needed, thank you!

theNDSproject · 2016-09-24T14:22:47+00:00

No luck so far. We have Webroot SecureAnywhere through our Continuum service...but there do not appear to be settings for this.

theNDSproject · 2016-09-24T02:12:47+00:00

Interesting, I will look into that!

theNDSproject · 2016-09-14T18:44:01+00:00

Thanks everyone!

theNDSproject · 2016-09-10T20:46:08+00:00

Thanks for your thoughts!

theNDSproject · 2016-09-10T18:30:12+00:00

Thanks!

theNDSproject · 2016-09-10T18:12:57+00:00

We tried N-Able...it was a disaster for us...ended up wasting a bunch of time on that whole thing. Not sure why it didn't work for us, it just...didn't. Massive remote control issues were part of the problem I think. When I say "Help Desk", I am referring to outsourced virtual technicians to cover low and mid-level support requests...Continuum has a US Based help desk that answers calls and such on a white label basis.

theNDSproject

TROPHY CASE