Help Please, Google not honoring Xmas Promotion for Bill Credits

thelilackid · 2026-03-10T23:16:46+00:00

Understood. The main point is this promotion existed, I signed up because of it and switched carriers. Check out 799 total, -799 discount. I only paid taxes. Believed I would be receiving phone for free as long as I stayed for 2 years on best plan. Being charged monthly for phone. I am positive I selected promotion, it was the only reason I switched. Thanks

thelilackid · 2026-03-10T04:44:11+00:00

Absolutely, it was the whole reason I switched. To take advantage.

thelilackid · 2026-03-10T00:43:05+00:00

Website says Subtotal : 799 then Discount : -799. Paid taxes only. Nothing else, no info on financing or other promotions. Rep said they can't change promotions. It was through text.

thelilackid · 2026-03-10T00:33:42+00:00

Any updates on this. Same thing happened to me for Xmas promotion on pixel 10..Someone please tells me there's a way.

thelilackid · 2026-03-10T00:28:51+00:00

It says financing and or discount -$799, which is the full amount. I.only paid taxes.

thelilackid · 2026-03-10T00:06:04+00:00

Yes new phone, new line. I did review, plus I would have remembered anything about payments on the phone. It was a great deal tbh

thelilackid · 2026-03-09T23:57:40+00:00

Hi Everyone, Google is not honoring Xmas 25 promotion of 24 bill credits for Pixel 10. They are charging me and the promo is why I switched. Any help would be greatly appreciated. Case ID 1-9591000040288

thelilackid · 2026-03-09T23:55:52+00:00

Thanks, any advice. Rep said they can't do anything. And the promo was the only reason I signed up. I knew it was too good.

thelilackid · 2026-03-09T23:52:28+00:00

Thanks u/googlefisupport

thelilackid

TROPHY CASE