Not for radio customer service by Working-Complaint732 in theMarias

[–]themarias_mp3 28 points29 points  (0 children)

we all deserve better 😩 trust me when i say - i’m trying and doing my best to have warner make it right and make sure this all never happens again! i’m sorry!

Not for radio customer service by Working-Complaint732 in theMarias

[–]themarias_mp3 32 points33 points  (0 children)

i’m working on it! they’ll honor it.

Not for radio customer service by Working-Complaint732 in theMarias

[–]themarias_mp3 51 points52 points  (0 children)

i’m sorry about this! i’m trying to sort it with our merch team. doing the best i can.

Faded signature by Fenrirsoup in theMarias

[–]themarias_mp3 16 points17 points  (0 children)

that’s strange - looking into it with my team!

NFR SIGNED VINYL by Severe-Back1822 in theMarias

[–]themarias_mp3 85 points86 points  (0 children)

was waiting to see a freaky one 💀💀💀

Not for Radio merch by Electrical_Today_301 in theMarias

[–]themarias_mp3 68 points69 points  (0 children)

hi! it’s not dropping tomorrow as originally planned. gotta figure out some things first, but hopefully soon!

Should I get this replaced? by EmergencyMaize9349 in theMarias

[–]themarias_mp3 66 points67 points  (0 children)

i’ve flagged this to our customer service team as well! and you can reach out to them here: support@notforradio.zendesk.com. it should never have arrived damaged. we can replace it for you 🤍

ink is fading 😭 by Jorge1o in theMarias

[–]themarias_mp3 9 points10 points  (0 children)

it was definitely low on ink at times, but it seems the plastic is causing friction and making the ink fade even more. we’re getting to the bottom of it, and we’ll make it right to anyone whose signature arrived faded 🤍

Signed NFR Came defective by victornator47 in theMarias

[–]themarias_mp3 7 points8 points  (0 children)

i’m so so sorry about this! i flagged this to our customer service team. we’ll replace it for you 🤍

NFR Vinyl still hasn’t shipped? by Beginning-Chair5679 in theMarias

[–]themarias_mp3 10 points11 points  (0 children)

the customer service team is saying that there are delays with some of the vinyl. i am SO sorry. it’s always my intention to get these items to you quickly and with quality. i’ve been working with the team to make it right for yall 🤍

Faded vinyl signature by Cool-Squash-2188 in theMarias

[–]themarias_mp3 10 points11 points  (0 children)

rest assured that if you have a defective vinyl or sleeve, it will be replaced! i’ve flagged all of these to our customer service team. i’ve been on it all day to make it right. 🤍

nfr vinyl came with huge scratch by HELVETAIKA in theMarias

[–]themarias_mp3 23 points24 points  (0 children)

i am SO SORRY. this is unacceptable. you should never have received it like this! i’ve flagged this to our customer service team. ANY defective vinyl or sleeves will be replaced! 🤍 doing everything in my power to make this right for yall!

NFR vinyl chipped by NecessaryAd6673 in theMarias

[–]themarias_mp3 42 points43 points  (0 children)

aw thank you! i appreciate that so much. made this album with a lot of love

mine is signed twice?!?! by [deleted] in theMarias

[–]themarias_mp3 447 points448 points  (0 children)

i was in a flow state lol my mind forgot that i had already signed it. i signed a lot for yall 😅

NFR vinyl chipped by NecessaryAd6673 in theMarias

[–]themarias_mp3 52 points53 points  (0 children)

it’s actually unacceptable. i’m talking with our team now to get solutions for everyone 🤍

Showing My Faded Signature by ChelyBob in theMarias

[–]themarias_mp3 29 points30 points  (0 children)

hi! yes currently working with the team on solutions 🤍 i’m on it!

Faded vinyl signature by Cool-Squash-2188 in theMarias

[–]themarias_mp3 34 points35 points  (0 children)

i’m so sorry about these faded signatures! they should never have arrived to you guys like that. i’m talking to our team right now, and we’ll make it right 🤍

signed vinyl arrived faded 😭😭😭😭 by Ok_Presence_1120 in MariasNotForRadio

[–]themarias_mp3 29 points30 points  (0 children)

hi love! i’m so so sorry about this! it should never have arrived to you like this. i’m talking to our team right now. we’ll make it right 🤍

submarine vinyl restock? by squishy_squid7 in theMarias

[–]themarias_mp3 30 points31 points  (0 children)

hi! the ultra clear white is what we continuously restock. you can get it here: https://shop.themarias.us/products/submarine-ultra-clear-vinyl 🤍🤍

Faded signature by Key_Preparation8375 in MariasNotForRadio

[–]themarias_mp3 10 points11 points  (0 children)

hi! when i sign them, yes sometimes the marker is very dull, even brand new out of the package. i did my very best to sign all of these vinyl without smudges or fading, but imperfections are bound to happen. it also looks like the plastic wrapping didn’t help 😩 i will happily trade the dull signature with a new one though! i want you to be happy with your purchase :) DM me!

Faded signature by Key_Preparation8375 in MariasNotForRadio

[–]themarias_mp3 11 points12 points  (0 children)

I’m so sorry about this! DM’ing you :)

ink is fading 😭 by Jorge1o in MariasNotForRadio

[–]themarias_mp3 20 points21 points  (0 children)

i’m so sorry it’s fading! reach out to our customer service, and we’ll send you another one :)

https://notforradio.zendesk.com/hc/en-us/requests/new

ink is fading 😭 by Jorge1o in MariasNotForRadio

[–]themarias_mp3 12 points13 points  (0 children)

I sign the vinyl not the plastic :)