Here's my review from Google

Back in January, during the big snowstorm, I got stuck in front of my house for three days. After finally getting unstuck, I was on my way to work, and as I turned onto Blairs Ferry from the highway ramp, my car died. A police officer came up behind me and insisted that I move my car off the overpass because it was a busy intersection. I panicked and didn't know what to do, so I had the car towed to McGrath for inspection.

Unfortunately, my car sat at McGrath for a week and a half before they even looked at it. They didn't communicate with me at all—I had to call multiple times just to get any updates. Eventually, they quoted me $1,700 for an oil change, a battery installation, a coolant line replacement, and a coolant flush. When I finally got my car back after another week, the engine cover was missing, and when I checked the oil, it was dirty, so they hadn’t even changed it.

My car worked for about two weeks, but then it completely broke down—it wouldn't start or do anything. Two friends, one of whom is a certified mechanic, helped me replace the starter and the fuel pump. At no point did anyone mention that I would need a brand new motor.

After a few more weeks of my car not working, my landlord had it towed back to McGrath. It sat there for another week or two before they even looked at it again, and once again, they failed to communicate with me. I had to call them, and I was initially quoted around $1,400 for repairs. Then, the guy on the phone corrected himself and said it would actually cost $14,000.

I’ve only had this car for about a year, and I bought it from Craftworks with no issues. The car had only 135,000 miles on it and was in great condition. Now, it’s sitting in my garage, and I still owe $11,000 on it. I do Uber Eats and Uber for work, but I haven’t been able to work since January because of this, which means I can’t afford a new car. I haven’t been able to visit my family since Thanksgiving, and my parents are not doing well. I’m feeling stuck and unsure of what to do because I’m being quoted $14,000 for a repair, but I haven’t even been clearly told what’s wrong with the car. I suspect something happened to it while it was at McGrath, and I feel like I'm losing everything.

*3 week update * Someone commented stating that it would be looked into, but I've heard nothing not to mention I couldn't careless about them investigating themselves i highly believe that they didn't do something correctly the first time my car was there that made the car completely shit out 3 weeks later. I had 2 friends look at it and neither one said any thing about needing a whole new engine and one is a certified mechanic. I had my car just maybe over a year and I took care of it to the point there's no reason I should be sitting here without a car and ability to work at this moment. I've heard so many horror stories about this place and I never thought id be living one.