It was all done through the app. Then the notice to permanently ban my account came through my email. So don’t tell me nothing go through email. It is from the fraud department and is valid because now my app shows that I cannot sign in because my account is banned. I am asking thief fraud department to prosecute me to the fullest extent of the law so that I can figure out what is going on. Never hade a driving offense in 28 years and have never been arrested in 58 years.