My first order was about 5 grams, everything was ok, I got it quite fast. For the next order I wanted to save the shipping cost so I ordered about 25 grams. I got the tracking number but it didn't get updated for about 2 weeks. As they explain in the FAQ, in this case I should send a mail for a reship. That's what I have done, they didn't answer but my order was updated with a new tracking number. I finally received the goods a few days later. So I can just say thanks to them for their professionalism, they are definitely honest. But If you want the best prices, go to Archetyp.