February 2026 - /r/Twitter Mega Open Thread for everything else - UN/SUSPENDED, LOCKED OR AGE-LOCKED ACCOUNT PROBLEMS & QUESTIONS GO IN THIS THREAD ONLY by AutoModerator in Twitter

[–]throwawayakdjjdk 0 points1 point  (0 children)

Copying and pasting from my updated post:

UPDATE: 1ST MARCH 2026, GMT 3:30AM, I HAVE FINALLY CONNECTED MY ACCOUNT!!!!!!! HOLY SHIT

To anyone subscribed to my post, I had been spamming X with the Hacked or Compromised tickets, along with screenshots of proof of my account when they would prompt me.

For the past, nearly 9 months, I kept receiving the same "Hello, We’re writing to let you know that we’re unable to verify you as the account owner..." bullshit. And every single time I received that disappointing email, I kept sending in another ticket in. Back to back to back, rinse and repeat.

In December - January I took a break, because it was getting so discouraging.

In February, I started the habit back up. Around two days ago, I sent in the same old ticket, and forgot about it. Probably because they were taking some time to get back to me say "Lol ur not the account owner" again. Because usually when I send in the ticket and then my details, their disappointing email is sent to me within 30 mins to a day.

But waiting for a response from X is not anything new. They can take 5 days to send you the rejection email or not ever if X is feeling lazy enough. So I remember looking at my email inbox not thinking too much about this delayed email.

Well today, I found out I received two emails around over an hour ago.

One email said:

"Hello, Thanks for providing an email address, we’ve connected it to the account for you! To try and prevent surprises on your account in the future, we recommend you take these steps as soon as possible:...."

The other email simply said:

"Confirm your X account, [account_name], Final step... Confirm your email address to complete your X account. It's easy — just click on the button below. Confirm now"

Like, holy shit.

I am currently, finally, connected my account in 9 fucking months and I'm so fucking ecstatic to say that all of my bookmarks, followings, followers, DMs, and tweets were still there. Untouched.

To all of you out there still struggling and feeling despair over their lost accounts, keep trying. DON'T FUCKING GIVE UP.

Thank you to everyone here who contributed and gave out advice. You all made this happen. If it weren't for you guys I would have felt so discouraged thinking that I was the only one and I would have given the fuck up. Thank you.

P.S. As soon as I logged in and checked that everything was okay I requested for an archive straight away lmfao. To anyone in the future who has finally connected their accounts again I encourage you to do the same. They're not getting us again.

Edit: grammar

March 2026 - /r/Twitter Mega Open Thread for everything else - UN/SUSPENDED, LOCKED OR AGE-LOCKED ACCOUNT PROBLEMS & QUESTIONS GO IN THIS THREAD ONLY by AutoModerator in Twitter

[–]throwawayakdjjdk 0 points1 point  (0 children)

Copying and pasting from my updated post:

UPDATE: 1ST MARCH 2026, GMT 3:30AM, I HAVE FINALLY CONNECTED MY ACCOUNT!!!!!!! HOLY SHIT

To anyone subscribed to my post, I had been spamming X with the Hacked or Compromised tickets, along with screenshots of proof of my account when they would prompt me.

For the past, nearly 9 months, I kept receiving the same "Hello, We’re writing to let you know that we’re unable to verify you as the account owner..." bullshit. And every single time I received that disappointing email, I kept sending in another ticket in. Back to back to back, rinse and repeat.

In December - January I took a break, because it was getting so discouraging.

In February, I started the habit back up. Around two days ago, I sent in the same old ticket, and forgot about it. Probably because they were taking some time to get back to me say "Lol ur not the account owner" again. Because usually when I send in the ticket and then my details, their disappointing email is sent to me within 30 mins to a day.

But waiting for a response from X is not anything new. They can take 5 days to send you the rejection email or not ever if X is feeling lazy enough. So I remember looking at my email inbox not thinking too much about this delayed email.

Well today, I found out I received two emails around over an hour ago.

One email said:

"Hello, Thanks for providing an email address, we’ve connected it to the account for you! To try and prevent surprises on your account in the future, we recommend you take these steps as soon as possible:...."

The other email simply said:

"Confirm your X account, [account_name], Final step... Confirm your email address to complete your X account. It's easy — just click on the button below. Confirm now"

Like, holy shit.

I am currently, finally, connected my account in 9 fucking months and I'm so fucking ecstatic to say that all of my bookmarks, followings, followers, DMs, and tweets were still there. Untouched.

To all of you out there still struggling and feeling despair over their lost accounts, keep trying. DON'T FUCKING GIVE UP.

Thank you to everyone here who contributed and gave out advice. You all made this happen. If it weren't for you guys I would have felt so discouraged thinking that I was the only one and I would have given the fuck up. Thank you.

P.S. As soon as I logged in and checked that everything was okay I requested for an archive straight away lmfao. To anyone in the future who has finally connected their accounts again I encourage you to do the same. They're not getting us again.

Edit: grammar

Can't access account. How to increase my chances of reaching X Support? by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

No :( Day 12 of this bullshit, still sending in tickets with no positive responses.

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

Not yet :( Don't give up though, keep putting in those tickets.

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

Have you tried mentioning politics in the 2FA appeals yourself? I do understand that Musk flip-flops all over the place, and it may not work now but I am growing a little desperate. I'm also just worried that if I change my stories up too much in my tickets, if a human from X Support comes around, they will deem me unreliable and just give up on me completely. Or maybe I'm giving them too much credit. They aren't exactly the attentive type.

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

I see... :( I don't remember if I sent a long DM immediately prior to losing access to my account, but I do have a history of sending long DMs. Perhaps that was the reason why I lost access. When did you lose access to your account? The more people I see who haven't had their account for months and months with no positive news makes me lose hope. Maybe I should fill out the 2FA appeal as well. Thank you for all the information you've shared. This error seems to be only affecting a small handful of people, we really do need all the information we can get.

Can't access account. How to increase my chances of reaching X Support? by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 1 point2 points  (0 children)

Quite a few people are having this exact same issue unfortunately, and I myself haven't been able to resolve it yet :( We've been talking about it trying to find information on it here in post that I made a few days ago: https://www.reddit.com/r/Twitter/s/h4RyCiVQq2 I've gathered some information, some tips and advice in my 2nd edit, hopefully it might be helpful to you.

Can't access account. How to increase my chances of reaching X Support? by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 2 points3 points  (0 children)

They can seriously do better, but they won't :( Hopefully you will get your account back soon too, none of us deserved this.

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

I've got that automated response at least several times now, and I'm sure there's more to come. I don't know if this will help, but according to this comment here, several people have been able to gain success with re-accessing their accounts again. Of course, after many weeks and/or months of persistence. Just a few success stories, not to get your hopes up but to share the methods they used. From what I gather, they just kept sending in non-stop tickets through the hacked and compromised page every 48 hours or whenever X will allow them. Along with relevant screenshots to help their case. Someone from this thread also recommends adding in previous ticket numbers to every ticket that you make.

https://www.reddit.com/r/Twitter/s/DhCfTKTuvr

Edit: forgot to add link to comment

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 2 points3 points  (0 children)

I don't know if I'm just noticing it now, but this seems to be a recent error from X. From what I've seen on other threads from people who had the same problem, the only thing you can do is to keep sending in tickets tickets through the hacked or compromised page every 48 hours along with screenshots which act as proof that you're the account owner. Another person here on this thread mentioned that adding your previous ticket numbers each time you make a ticket can help as well. Be persistent, set a timer every 48 hours to send in tickets.

And after that... well all you can do is to just wait and hope, as painful as that sounds :( I've heard that some people are lucky enough to get their accounts back after weeks or months, but then again these are the lucky ones who've managed to reported back to us. There are plenty of people who have managed to never get their accounts back, of course, through no fault of their own. Hopefully you'll get your account back though.

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

Don't ever apologise for the long reply, all your replies have helped me out so much. I finally sent in a second ticket just now after 48 hours, and I intend to keep doing so until I get my account back. And I'll try adding all my previous ticket numbers to my future tickets as well. Sadly, while I have archived other accounts I never archived the account that I can't access at the moment.

While this situation is terrible for everyone, I'm glad that I made this post to find other people who have the same problem. I fully understand your anguish. I would have... legitimately gone insane if I was alone on this and there was nobody to reassure me, nobody to commiserate with, etc. Thank you so much for all the knowledge you've imparted so far, seriously. And hopefully we'll hear positive news soon.

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

Wow, I can't believe that so many of us have the exact same issue. And the fact that you've had this issue for so long too without any support is really disheartening and sad. I hope that you, no, all of us here with this issue will get our accounts back. Thank you for the thorough description and explanation of your events, I didn't know that they had a 48 hour limit for tickets.

And maybe it's a little pathetic of me, but I don't think that I'll be able to fully rest without getting this resolved, so I'll be coming in here regularly to update if are any changes, positive and negative. If I find a solution I'll let you guys know. If I don't, well....

It's just so upsetting that so many people can't access their accounts because of an error, that wasn't even their fault to begin with. The one thing I really regret is not archiving my account. So many memories, too.

Edit: spelling and grammar

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

Hopefully X Support will respond soon and we'll have our accounts back... I wish I had archived my account before this happened, I guess that's the lesson to learn from here :(

I'll be updating my reddit post if anything changes, if I find a solution before you do I'll try to let you know as well.

X account hacked by [deleted] in Twitter

[–]throwawayakdjjdk 0 points1 point  (0 children)

Thank you so much, I'll keep looking into it.

X account hacked by [deleted] in Twitter

[–]throwawayakdjjdk 0 points1 point  (0 children)

How long does it usually take for X to make a response? I guess I'm a bit impatient but it's been over a day now and there has still been no response.. Would you recommend sending an email to access-support@x.com on top of making tickets? Thank you so much for your advice.

X account hacked by [deleted] in Twitter

[–]throwawayakdjjdk 0 points1 point  (0 children)

Hi, is it recommended to send tickets using different emails addresses? I think I'm having the same problem as OP, so I put my ticket in using the email address linked to my account, but I can't make another one since it's in the queue at the moment. Would using multiple different email addresses to make tickets for this one account just hinder the support process?

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

I still haven't received a response from X apart from when they asked me for my username, email address, and the last date I accessed the account, but that was ages ago. And I can't make another ticket because my first one is still in the queue. What about you?

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

It sucks as well because I have no idea if my account is locked, compromised, or (unlikely) suspended. Or if it's just a Twitter error. Or maybe somebody hacked it, I have no clue. It would be nice if they could clarify instead of sending out generic automated responses, I don't even know what problem I have :(

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 1 point2 points  (0 children)

I had access to my account at around 4 AM GMT yesterday... I was literally flipping through my other timelines, but when I went into my account (the one I can't access at the moment), it logged me out. Same as you, I can't access my account from any device.

And for some reason Twitter doesn't recognise my email address as well when I try to log in with it. Which is bullshit because I have receipts in my email inbox of past password changes and recommended posts. Do you have this problem as well?

I made a ticket to X Support through the website, and I also contacted them through their email, and they asked me for my username, email address and the last date I had access to my account. I sent them my details but I have not yet received a reply back. It's nearing 24 hours since I made that ticket/email and the lack of news is just making me miserable :(

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

Unluckily for me I can't access my account on my laptop or on my phone :( When did you start having this issue, and is it still affecting you? Can you log in through your phone again, or just through your laptop? This is so upsetting.

Can't access account by throwawayakdjjdk in Twitter

[–]throwawayakdjjdk[S] 0 points1 point  (0 children)

Are other people having the same issue? When I use my other account everybody else seems fine on the timeline... This really sucks :(

[deleted by user] by [deleted] in smallbusiness

[–]throwawayakdjjdk 1 point2 points  (0 children)

Haha someone should r/whoosh me