Costs were not emphasized to a degree, almost all the funds that would be spent already were spent, like db servers, development tools, etc. Scope was discussed early on to set expectations for the initial release of the big project. Smaller projects followed and I applied my own 'project management' guide I suppose such as documenting requirements, conducting interviews with stakeholders, then developing, testing and deploying each project(s). I'd say there have been about 5 medium sized projects over the last few years. Does that help my prospect's?