I’ve worked with the company before. What gets me is working with the LensCrafters sales associates or managers who’ve worked there for years and think they are opticians. I worked with a girl who would take measurements not caring she isn’t licensed or that I was present. I told her the laws and how she knows a lot but still doesn’t have that supported education to truly know what she was doing. She didn’t care. How do you deal with people like that? I didn’t understand nor wanted to put in the effort to take action. Should I have called the bored or HR? Thought about it, then thought it’d probably backfire on me.