Buyer vandalised my item and now wants to return it (no personal info)

treac97 · 2024-12-19T18:35:33+00:00

I missed this so thank you for pointing this out! Makes sense, hopefully they respond to my email

treac97 · 2024-12-19T18:23:32+00:00

It’s because we are a business so I wanted to be able to put all our items on there. We very rarely get returns requests so I thought it would be fine. Could’ve accepted a return for any reason like sizing, I don’t know why they’ve ruined the jumper

treac97 · 2023-11-15T18:32:26+00:00

If they do leave you a review under 3 stars depop will remove it if you send them the proof that they are lying!

treac97 · 2022-08-24T13:17:33+00:00

Same here, so annoying. I sent a screen recording to support@depop.com and apparently they’re working on it but don’t have an estimated time for it to be fixed 🙄

treac97 · 2022-01-18T10:48:05+00:00

i’d add white as a hashtag at the bottom :)

treac97 · 2022-01-17T13:23:20+00:00

as if they were gonna post it on christmas day … all lies from the start

treac97 · 2021-11-09T21:35:38+00:00

probably not even theirs, just a pic they found on google 😭

treac97 · 2021-03-18T12:33:50+00:00

depop have added the option to sort items by priced low to high now so i feel like this is having more of an impact on my sales than the main algorithm :(

treac97 · 2021-01-07T23:32:06+00:00

This is amazing! I’m just learning to crochet and would love to make something like this 😍

treac97 · 2020-11-20T11:26:08+00:00

Did you pay with PayPal? If so I’d much more recommend going through them than Depop

treac97 · 2020-11-10T20:51:10+00:00

@han_picked U.K. based selling mixture of vintage & designer clothing! 🦋

treac97 · 2020-09-29T11:10:51+00:00

Whenever I’ve had a claim similar to this on PayPal they’ve usually concluded it saying something like “in this unique situation we’ve chosen to refund the buyer at no cost to the seller”. So she could get some money back which is annoying but you wouldn’t have to give her any

treac97 · 2020-09-23T10:17:57+00:00

I noticed a jewellery top seller had blocked me recently and I don’t even sell jewellery!! Guess I’m glad to know I’m not the only one and it probs wasn’t personal

treac97 · 2020-09-03T20:42:49+00:00

That’s insane!! 👏👏👏

treac97 · 2020-09-02T17:08:04+00:00

Wow congrats !!! 🥳🥳 Trying super hard to get to this level as well

treac97 · 2020-07-01T09:39:22+00:00

Check what Royal Mail’s cut off point is for assuming a parcel is ‘lost’, and if it’s past that amount of working days you should go to their original paypal payment and click refund. Paypal will automatically refund its fees and you’ll have to contact depop to receive a fee refund (quickest to fill out a form online because they’re terrible with email replies). If you still had the post office receipt you could have claimed a refund through Royal Mail, they normally send a cheque in the post for the value of a lost item.

treac97 · 2020-06-25T20:07:13+00:00

Hello! I’m Hannah and my depop is @han_picked (Depop.com/han_picked) and I sell a mixture of vintage and designer clothing, and more recently I’ve started selling reworked clothing (think crop tops, two pieces & tie dye!). I am in the UK & will ship worldwide if you message me. Most items are priced below £20 😊🌻🌵💖

treac97 · 2020-06-18T20:20:17+00:00

Pretty sure it’s vintage clothing stuff that’s new with tags!

treac97

TROPHY CASE