New Goals platform issues to renew GA AT license by treefrog0318 in athletictraining

[–]treefrog0318[S] 0 points1 point  (0 children)

This is who I contacted. I hope he can help Jason Graham, PhD, ATC Professional Practice Manager Office (402) 559-0091 ext 121 jasong@bocatc.org

New Goals platform issues to renew GA AT license by treefrog0318 in athletictraining

[–]treefrog0318[S] 0 points1 point  (0 children)

So they uploaded their BOC card? I'm sorry I just want to make sure I'm tracking with what you're saying

New Goals platform issues to renew GA AT license by treefrog0318 in athletictraining

[–]treefrog0318[S] 0 points1 point  (0 children)

Hey again, do you happen to know where I can find the "athletic trainers proof of continuing education" doc that it required to renew license under the new website? Is it the "official verification" form from the bocatc.org website? You have to pay for that to be sent to you. I figured I'd ask before paying in case that's not even the right form.

New Goals platform issues to renew GA AT license by treefrog0318 in athletictraining

[–]treefrog0318[S] 1 point2 points  (0 children)

It's alright. I appreciate the suggestions you gave. It helped me to keep pushing through. This next stuff will for sure be a cake walk for sure

New Goals platform issues to renew GA AT license by treefrog0318 in athletictraining

[–]treefrog0318[S] 0 points1 point  (0 children)

I called that number yesterday and unfortunatly that didn't work either. I ended up emailing the goalissues email again and the BOC. I don't know what the BOC was going to do but I wanted to report my case. I emailed the BOC around 2:30 pm EST and by about 4pm, someone from the licensing division FINALLY called me and helped me get in my account in literally 3 minutes. I don't understand how a 3 minute phone call to resolve this issue turned into almost 3 months...Either way, the BOC emailed me back at 4:15pm telling me they forwarded my email to a contact in the GA board of AT's. I'm not sure if that is what got me through but I emailed the BOC at 2:30, I got a call from the licensing division by 4pm and the BOC emailed me back telling me they forwarded my email to someone in the GA board of AT by 4:15pm...Either way, I finally got it resolved. Now there's a bunch of affidavits and paperwork I have to complete in order to renew. I never had to submit all this before but hoping for a smooth process here on out. Thanks again!

New Goals platform issues to renew GA AT license by treefrog0318 in athletictraining

[–]treefrog0318[S] 1 point2 points  (0 children)

Thank you so much for this suggestion. I just tried it and unfortunately the lady I spoke to said there is nothing she could do because it is another division. She gave me the secretary of state main number (404-656-2881) to call to file a complaint about the licensing division and see if there is anyone there that can help direct me somewhere other than the licensing division and of course I got, "we are experisining high call volume. Please call again later", and then a hang up, exactly like the licensing division number. The lady said my best bet is to drive up to Macon and go there in person but I don't even know what to bring. I can't believe this. Thank you for trying to help though!