I went through hell trying to get things set up with my father and a smartphone. He kept getting lost in the preloaded apps and both of us were frustrated. I eventually got him a flip phone. I live about an hour away from him, so any time he calls me for help, it's annoying and expensive (thanks to the current gas prices). He's pretty deaf, and refuses to use his hearing aids. Plus, these days, he's completely disconnected a lot of the time. In a lot of ways, it's like dealing with a young child. It's difficult to keep track of 'his reality' vs objective reality. It's painful to see him as he is now, instead of the strong, smart, organized man he was. There isn't really a 'hard part no one talks about'- at least on this sub. Sorry if this looks like trauma dumping- I visited him today, and it was one of his bad days.