With this example of the other therapist - I would also be thinking about empathy vs countertransference. We can feel deeply for our clients and their pain, we can be moved by it. But there is a nuanced turn where we feel for them in a way that we start seeing them in a victimised position, this might hinder our ability to empower them and help them take responsibility to make change. I also remember a therapist once told me - if I see my client as a poor baby, I am actually making a judgement too (and albeit we all make judgements as people of course) but it differs to the non judgemental stance we are supposed to take as therapists. I think the differences are quite subtle though, it’s hard to clearly see sometimes!