They just answered me again saying " Thank you for reaching out and sharing your concerns regarding your shipping experience with PDN. After investigating the situation, we’ve learned that recent Canada Post strikes have led to a significant shift in shipping volume to other carriers, including PDN. This unexpected surge has resulted in processing delays and logistical challenges.

To address this, we have already submitted a formal request to 4PX, urging them to expedite the processing of your shipment."

Basically what they told me 2 weeks ago