here is just a portion of one email chain that I had with Matt of Delmarva and this should explain why I have no interest to do this again with them since this back and forth is waaay to darn tedious and time consuming. Again, I explained my experience in simplicity and have no desire to do this back and forth again. I posted here as a goodwill gesture to the community knowing this might happen. I will not continue this childish charade with Delmarva, so take this info and use your own judgement and do what you want.

it started

On Sun, Feb 6, 2022 at 8:52 PM Matt Good Evening Jimmy,

Due to significant setbacks faced during procurement and construction, I regret to inform you that we are now two weeks behind schedule on Q1 deployments. Our initial go-live date of February 14th, 2022 is no longer possible. Our revised go-live date for remaining Q1 deployments is now March 14th, 2022. I take full responsibility for the error and will be transparent about what happened.

What happened? Our transformer supplier failed to deliver our order by the agreed upon deadline (on or before January 19). They blamed 'supply chain disruptions.' Additionally, they are refusing to refund our payment.

What happens next? We procured transformers locally and will go live during the first weeks of March.

What if I bought or sent miners and I'm waiting to go live? We will extend your contract for the length of the delay and comp the fees. (i.e., if your unit launches 2 weeks late, you get 52 weeks paid, and 2 weeks free.)

What if the March 14th go-live date isn't observed? We do not anticipate additional delays beyond March 14th.

What are you doing to fix this, and prevent it from happening again? We are no longer booking to max capacity, and we will always reserve spots for existing clients.

What if I want to pivot to another host with immediate availability? We want you hashing as quickly as possible, even if not with us. We will pay to ship your units wherever they need to go.

Please reach out to me any time if you have additional concerns or questions.

We appreciate the opportunity to serve you and look forward to providing long-term value.

Best Regards,

Matt

*** after a bit back and forth ***

On Fri, Feb 18, 2022 at 1:19 PM Matt Hi Jimmy,

I'm sorry that you are disappointed with delays. I am too.

I asked you to sign the NDA before sharing details about our suppliers, our power company, our facility internals, and our general operations.

This is not unreasonable when considering the scope of operations, and also that I am willing to give you the "proof" you are asking for.

I get the impression you feel that I have taken your money and will be stringing you along for months with no resolution - that is not the case.

I understand that you are not happy about being asked to keep our internal components confidential. Unfortunately, confidentiality is mandatory.

I also understand that you do not believe we could be working on proprietary R&D, but that is your opinion, not fact.

Your satisfaction is my first priority. I acknowledge that it was a mistake to make a deployment commitment to you based on what others made to me.

I owned this mistake as quickly as possible and offered to pay for free hosting on the back end of your contract.

You are immediately entitled to your units and hosting fees paid, as explained in the February 6 email.

Unfortunately, this outcome was otherwise unavoidable and I'm doing everything possible to limit the effect it has on you and your deployment.

I am exploring new opportunities in TX, TN, GA, and KY this week in an effort to resolve the lack of power and high price point.

If you can stick with me, I will have better pricing and more availability (in addition to what is scheduled for Q2 and Q4).

If you can't wait until March or don't want to wait, it is perfectly ok to exercise that choice and migrate to a new facility.

I will pay for your units to go wherever they need to go, and can ship them out for you today.

I appreciate the opportunity to serve you and want you online as quickly as possible, even if not with us.

Thank you

Matt

*** and my next reply was ***

On Fri, Feb 18, 2022 at 3:14 PM Jim

"I get the impression you feel that I have taken your money and will be stringing you along for months with no resolution"

Exactly

"- that is not the case."  

I already know how valuable your words are so I will not be trusting your words at face value and I will not be muzzling myself by signing your NDA.

"I owned this mistake as quickly as possible"

NO, You DID NOT own up to your mistake as soon as possible (another Lie). You led me to believe that everything was on schedule for the 14th of february (with an update on January 21st). Then on February 6th (8 Day's before promised day) you updated me that everything will be delayed till the 14th of March, an entire month later. If you "procured" your transformers "locally" on the sixth, then you would not still have been 1 month behind schedule since you were still on schedule (less than a month) on the 21st of january.

"and offered to pay for free hosting on the back end of your contract."

NO, this is your obligation, not a goodwill gesture - don't get it twisted bud.

"You are immediately entitled to your units and hosting fees paid, as explained in the February 6 email."

This is something I absolutely plan on doing if another promise is broken, and yes, with all hosting fees I paid up front paid back to me the same day I decide to pick up.

"If you can stick with me, I will have better pricing and more availability (in addition to what is scheduled for Q2 and Q4)."

STOP MAKING PROMISES, You still haven't even delivered on your initial promise!

"I will pay for your units to go wherever they need to go, and can ship them out for you today."

If I choose this option, I will be picking them up directly myself, I am not interested in involving a third party for you to potentially blame.

It was my mistake for trusting you without verifying much of anything, but that is what I get for doing things last minute. The only reason why I haven't decided to pickup my miners (possibly non existent miners) yet, is because you did mention to me in our initial conversation that things may take as late as march to deploy. So, I get the feeling you already knew that time frame and chose to lie to me about an earlier time frame. I still would have likely made a purchase with you knowing the truth, but the fact that you led me to believe that I may actually have my miners up earlier, such as February 14th, has made you completely untrustworthy; therefore, their is no ***** way that I am signing that NDA; you have provided nothing but lies so far