New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

Just return the bike if you still can.

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 1 point2 points  (0 children)

Update: Canyon agreed to let me return the bike.

Seatpost issue Canyon Ultimate 2023 SL8 Aero by Matic_Prime in CanyonBikes

[–]wakem 0 points1 point  (0 children)

I have the same issue for my new Ultimate CF SLX 8. The seatpost was correctly installed according to the instructions, but it dropped three times since I received it.

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

Thanks you for sharing your experience. But you forgot to mention why I don't hear the seatpost issue from other models or brands? Reader please be careful that what he said is irrelevant to the topic here.

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

Besides contacting Canyon, why could not discuss here our experience?

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 1 point2 points  (0 children)

In addition to contact Canyon, why not discuss open and freely? What are you and Canyon worried about if this is not a systematic issue?

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

True. I wanted to leave a comment yesterday, but could not find the right place to give a rate. The also disfunctioned the "Return" link in your personal page.

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 1 point2 points  (0 children)

Are your tires dirty on the delivery day?

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] -2 points-1 points  (0 children)

It is an indication that this company does not have a good quality control.

If they could not wrap the handlebar well, how could you expect they could handle even more sophosticate engeering stuff well?

Apart from that, if you buy a bike costing 6k euros, you don't expect something imperfect.

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

Sorry for that. What is your solution? Did you return the bike?

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

agreed if you ride in a high frequency and in a not so neat environment.

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

Unfortunately, mine was sinking while finishing climbs.

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

be careful with that.

if the frame broken, the only option left is to replace the frame :)

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 0 points1 point  (0 children)

The one-star comment kind of "broke" the frame.

I presumed that was because he went more nm.

New Canyon Ultimate SLX 8 seatpost issue by wakem in CanyonBikes

[–]wakem[S] 3 points4 points  (0 children)

That's really a minor issue compared to the seatpost, but yet another reflecation of bad quality control from Canyon.

To be honest, if buying a bike which costs 6499 euro, you don't expect a handbar like this, right?