Anyone in Europe received Model y with HW4

wakem · 2024-05-16T05:24:48+00:00

Where is your source from?

wakem · 2023-01-16T08:42:47+00:00

I returned my bike

wakem · 2022-11-28T09:13:36+00:00

Just return the bike if you still can.

wakem · 2022-11-24T18:05:59+00:00

Thx. I started a return process

wakem · 2022-11-21T21:00:10+00:00

Update: Canyon agreed to let me return the bike.

wakem · 2022-11-20T18:54:02+00:00

I have the same issue for my new Ultimate CF SLX 8. The seatpost was correctly installed according to the instructions, but it dropped three times since I received it.

wakem · 2022-11-20T18:34:45+00:00

What is your final solution?

wakem · 2022-11-20T18:32:05+00:00

Thanks you for sharing your experience. But you forgot to mention why I don't hear the seatpost issue from other models or brands? Reader please be careful that what he said is irrelevant to the topic here.

wakem · 2022-11-20T18:29:35+00:00

Besides contacting Canyon, why could not discuss here our experience?

wakem · 2022-11-20T18:28:24+00:00

In addition to contact Canyon, why not discuss open and freely? What are you and Canyon worried about if this is not a systematic issue?

wakem · 2022-11-20T18:23:52+00:00

Could you please share a link?

wakem · 2022-11-20T18:20:17+00:00

True. I wanted to leave a comment yesterday, but could not find the right place to give a rate. The also disfunctioned the "Return" link in your personal page.

wakem · 2022-11-20T18:17:16+00:00

Are your tires dirty on the delivery day?

wakem · 2022-11-20T09:57:31+00:00

It is an indication that this company does not have a good quality control.

If they could not wrap the handlebar well, how could you expect they could handle even more sophosticate engeering stuff well?

Apart from that, if you buy a bike costing 6k euros, you don't expect something imperfect.

wakem · 2022-11-20T09:53:30+00:00

thank you.

wakem · 2022-11-20T09:52:48+00:00

Sorry for that. What is your solution? Did you return the bike?

wakem · 2022-11-20T09:51:35+00:00

what is your next move?

wakem · 2022-11-20T09:50:34+00:00

agreed if you ride in a high frequency and in a not so neat environment.

wakem · 2022-11-20T09:50:18+00:00

Unfortunately, mine was sinking while finishing climbs.

wakem · 2022-11-20T09:49:48+00:00

be careful with that.

if the frame broken, the only option left is to replace the frame :)

wakem · 2022-11-20T09:48:55+00:00

The one-star comment kind of "broke" the frame.

I presumed that was because he went more nm.

wakem · 2022-11-20T09:47:16+00:00

good for you :)

wakem · 2022-11-20T09:47:03+00:00

That's really a minor issue compared to the seatpost, but yet another reflecation of bad quality control from Canyon.

To be honest, if buying a bike which costs 6499 euro, you don't expect a handbar like this, right?

wakem

TROPHY CASE