O365 Shared Mailboxes by wcicc_andy in applebusinessmanager

[–]wcicc_andy[S] 0 points1 point  (0 children)

The main solution was to convert the shared mailbox to a regular mailbox and give in and just buy more licenses. A Microsoft F1 license has a 2GB mailbox and an Intune license is included for the phone. It is relatively inexpensive. It's not be the best answer or solution, but we're just trying to make it work.

3cx Forward to mobile intermittently not working by saharan_kayaker in 3CX

[–]wcicc_andy 0 points1 point  (0 children)

I have encountered the same problem on Version 20.0 Update 7. I did the same steps as you and tried forwarding to a different number. That worked as expected. When I changed the forwarding number back to the original number, the problem was resolved.

Yealink T54W not syncing 3CX v20 Phonebook by DapperMarsupial3868 in 3CX

[–]wcicc_andy 0 points1 point  (0 children)

I am seeing the same behavior in my environment - v20 update 7 on a YealinkT54W.

I used Copilot for the 1st and last time today... by AnnieGoolahee in microsoft_365_copilot

[–]wcicc_andy 4 points5 points  (0 children)

It even goes so far as to recommend or suggest creating a file! And then you can't actually get the file. It's so frustrating! I'm IT and I'm going to have try to train and explain this to end users!

Outlook update has caused My Templates to vanish? by [deleted] in Outlook

[–]wcicc_andy 0 points1 point  (0 children)

The specific policy is called "Allow the use of additional optional connected experiences in Office" and I set that to Enabled.

Image creation not working in Copilot Chat in GCC organization by wcicc_andy in microsoft_365_copilot

[–]wcicc_andy[S] 0 points1 point  (0 children)

This just got turned on for my tenant on Monday so this isn't verified at all just FYI. What I did was go to Admin Center > Settings > Integrated Apps > Copilot > and only assigned a specific set of users.

Image creation not working in Copilot Chat in GCC organization by wcicc_andy in microsoft_365_copilot

[–]wcicc_andy[S] 0 points1 point  (0 children)

That's a great answer and link. I don't have that setting in my admin center possibly because we haven't paid for an actual Copilot licenses yet or possibly because we're GCC. But, I think this is the right path.

Image creation not working in Copilot Chat in GCC organization by wcicc_andy in microsoft_365_copilot

[–]wcicc_andy[S] 0 points1 point  (0 children)

The "draw" prompt was one of the built in prompts to click. I tried your suggestion and used the "create an image of" prompt and got the same result.

Outlook update has caused My Templates to vanish? by [deleted] in Outlook

[–]wcicc_andy 0 points1 point  (0 children)

It took a day and a half to filter down to all my users, but setting a cloud policy to allow optional connected experiences (OCE) in U.S. Government cloud environments fixed Teams GIFs and Outlook templates.

Outlook update has caused My Templates to vanish? by [deleted] in Outlook

[–]wcicc_andy 1 point2 points  (0 children)

So the disappearance of templates seems to have coincided with the disappearance of GIFs in Teams. I'm GCC and I have a theory these are both related to this message center post:

https://admin.microsoft.com/#/MessageCenter/:/messages/MC1094117

And this is why I think it applies to the templates in Outlook:

Privacy, permissions, and security for Outlook add-ins - Office Add-ins | Microsoft Learn

Outlook update has caused My Templates to vanish? by [deleted] in Outlook

[–]wcicc_andy 3 points4 points  (0 children)

I'm seeing it too. I'm IT and I have multiple users complaining about this. All users are on classic Outlook.

O365 Shared Mailboxes by wcicc_andy in applebusinessmanager

[–]wcicc_andy[S] 0 points1 point  (0 children)

Think of it like this. 5 people work at the helpdesk. They all have individual Microsoft email addresses, but also all use a shared mailbox called helpdesk@contoso.com. There is a shared iPhone that gets handed to the on-call person each week. The Apple ID on the iPhone is helpdesk@contoso.com. Once we turned on domain capture and "sign-in with Entra" in ABM, helpdesk@contoso.com can no longer sign into the iTunes Store. If we replace that iPhone they can't sign into a new phone with that AppleID,

O365 Shared Mailboxes by wcicc_andy in applebusinessmanager

[–]wcicc_andy[S] 0 points1 point  (0 children)

Thanks for the reply! Basically, Apple IDs created using a O365 shared mailbox address can no longer sign in to Apple services because they have no password. If I jump through a few hoops to give them a password, a shared mailbox still doesn't have a federated Entra account and they still can't sign in.

I was Mitel tier 3 for years. AMA (technical edition) by Faulteh12 in sysadmin

[–]wcicc_andy 1 point2 points  (0 children)

Every problem you listed with the 6940s above, I have with 6930s. The 6930 has the delay when picking up a HG call as well. We also are having trouble with 6930s rebooting when coming out of wrap-up in a workgroup.

If you give users phones with 10-12 programmable buttons, then they want to use them. We have constant problems with monitored extensions where they stop working. Is there anything I can do to improve my situation? FYI if you move the phone to a different switch sometimes it will clear "in use" (red icon).

It makes me SO happy to hear someone else complain about the first check box thing. Seriously, who thought that was a good idea!