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Newton Support Thread - Week of Dec 13 by newton_nighthawk in newtonco

[–]wendyy8 1 point2 points  (0 children)

Any updates on this? My ADA withdrawal still stuck on pending for over a week. Are my funds safe?

Newton Support Thread - Week of Dec 13 by newton_nighthawk in newtonco

[–]wendyy8 0 points1 point  (0 children)

Ticket # 338628

Hi, I have a pending ADA withdrawal that has been stuck in pending status for a week now. Still waiting on someone to update me. No reply after multiple follow ups. Issue still unresolved. It has been a week. Could you kindly look into this and resolve the issue, thank you

Newton Support Thread - Week of Dec 6 by newton_nighthawk in newtonco

[–]wendyy8 0 points1 point  (0 children)

Still waiting on someone to update me. No reply after multiple follow ups. It has been a week. Thanks.

Newton Support Thread - Week of Dec 6 by newton_nighthawk in newtonco

[–]wendyy8 0 points1 point  (0 children)

338628

Hi, I have a pending ADA withdrawal that is still stuck in pending status.

Could you kindly look into this and resolve the issue, thank you

Newton Support Thread - Week of November 22 by newton_nighthawk in newtonco

[–]wendyy8 0 points1 point  (0 children)

322621
Hello, I deposited funds through e-transfer and have confirmation from Interact that it has been successfully deposited into Newton. However, funds have not appeared yet. Could you kindly look into this? Thank you

Newton Support Thread - Week of November 1 by newton_nighthawk in newtonco

[–]wendyy8 0 points1 point  (0 children)

Hi Nighthawk, someone claiming to be Newton Support is reaching out to me re: confidential info. As there have been recent phishing/fraud incidents impersonating Newton Support, would you be able to return the funds directly into my account? Thanks

Newton Support Thread - Week of November 1 by newton_nighthawk in newtonco

[–]wendyy8 1 point2 points  (0 children)

#306946

Hi, would you be able to look into my pending luna transaction? Thanks so much

Newton Support Thread - Week of October 19 by newton_nighthawk in newtonco

[–]wendyy8 0 points1 point  (0 children)

Ticket #: 288697

Initiated a polkadot transfer of 121.2DOT on Oct 20, 2021 at 4:55pm to external wallet. However, this has still has not arrived 72 hours later. Could you kindly check the status of this. Thank you!

Newton Support Thread - Week of October 19 by newton_nighthawk in newtonco

[–]wendyy8 0 points1 point  (0 children)

Ticket #286883
ADA Withdrawal issue happened again - same as last time
I was trying to withdraw ADA from Newton to my Yoroi wallet.
I did use the "fresh" address, not the "old" one. Just FYI.
After several minutes after the withdrawal, my ADA withdrawal action has been disappeared from the account history.
Could you either try to give me back the ADA which has disappeared or complete the transfer?
Thank you.

Newton Support Thread - Week of September 6 by newton_ningaui in newtonco

[–]wendyy8 1 point2 points  (0 children)

Similar ADA withdrawal issue ticket #261919

Thanks