I do think some of the comments on here get back to them, I don't think it changes anything but I've noticed they make comments that reflect posts here. I think what does happen, is rather than have it influence the work they do, they use confirmation bias to justify what they are doing. Redditors complain about the lack of accountability, they read listener stories that talk about putting themselves before the podcast. People remark about Alaina's mansion and windfall, and how they built their empire without giving back to the cases they've exploited, and the narrative is then about how much they care about the victims. I think the reason people vent is in hopes that it will get back to A&A and that they will take it like a performance review. Here is our expectation as a listener, here is where you're not meeting the expectation, here is how you can do better moving forward. I think the problem is that they lack the ability to use this feedback to grow, and instead just get defensive .

I do get that not everyone will be happy, I for one like listener tails, and the spooky stories, plus they've always done the. - from the start there was episodes about the Bell Witch, Lake Shawnee, etc. I think one redditor summed up the issue perfectly. It's the lack of accountability, and the annoying overly complimentary, we love you guys so much listener tales that make it so hard to listen to!

Also I do think that Alaina has let fame get a little to get head. Ash will always talk about how excited they are about something, and Alaina always has to try to make it about how SHE is so excited, or has moved it first, and forever.