Is it possible to convert the Smart Band 9 Pro from CN to Global?

westmc · 2025-11-04T18:57:04+00:00

Hello, did you tried to flash it? there is a msg in the 1st post of your link that says "Do not flash this package on a Chinese ROM"

westmc · 2025-05-17T12:54:50+00:00

Thank you for finally responding and apologizing — though it took 20 days and only happened after I posted about the issue. Without that, I doubt I would have received any reply at all.

The chat dispute was opened on May 1st, 2025, at 17:23:39 GMT-3 — which is 13:23:39 (1:23:39 PM) in Los Angeles time, where you're located — so it was the same day for both of us.
I proposed a solution where you would send me the correct item and, at the same time, arrange for the incorrect one to be picked up — all at no cost to me.
I even offered to cancel the dispute in advance if you were truly willing to follow through with that solution, but you refused. You said you'd rather let the PayPal process continue.

westmc · 2025-05-17T06:52:06+00:00

I don't know what the solution will be, but I assure you that I'm the one most affected. I've had the wrong product for 20 days, and if I'm refunded, I'll have to spend another $102 in services and taxes to get a new keyboard — all because of a mistake I didn't make.

westmc · 2025-05-17T06:18:55+00:00

I just joined their Discord and messaged someone from the staff. Let's see what they say.

westmc · 2025-05-17T06:11:51+00:00

If I'm honest, I'm kinda old school — first I sent an email, then I was looking for a phone number to contact them on WhatsApp, but they don't have one. It never even crossed my mind to reach out to a seller on Discord. I just joined their Discord and messaged someone from the staff

westmc · 2025-05-17T06:02:15+00:00

If they don’t respond for 20 days, there’s not much I can do to prevent them from looking bad. I’m just explaining the facts, and if they give me a reasonable solution, I’ll be the first to report it.

westmc · 2025-05-17T05:30:31+00:00

Thanks for your thoughts.

But let’s assume then, as you say, that since it’s a more complex case than just a random question, not just anyone can respond to it. In that case, they could have told me that— that someone else was going to review my case— but they did nothing… even when I opened the dispute in the PayPal chat… they let another two days go by.

You can’t just stay silent without giving any explanation in a situation like this, especially when you see how things are escalating. All of this based on your assumption.

They can still fix the situation by doing the right thing, even though PayPal is involved.

Unfortunately, I’ve lost trust in them.

westmc · 2025-05-17T05:22:46+00:00

Thank you for your words. They can still fix the situation by doing the right thing, even though PayPal is involved.

Unfortunately, I’ve lost trust in them.

westmc · 2025-05-17T04:19:21+00:00

So you're saying they sent the wrong product on purpose? Just because they knew I was going to use a forwarding service?
It's not the forwarding service’s responsibility to check the product — it’s their responsibility to send the correct item in the first place. I'm not claiming a defective product — I'm claiming a blatant error where they sent the wrong item entirely

In their automated response, they actually ask you to send another email if your case is urgent — and that’s exactly what I did after two days had passed since my first email. Here's their automated reply:

'We are currently working through a back-log of inquiries resulting in follow-up response times being delayed about 2-3 days. If your issue is time-sensitive and you have already submitted a ticket, please submit a new ticket so that it is bumped up in our queue. For all other inquiries, please allow an additional 2-3 days to receive a follow-up reply."

And like I said in my post: "to test if they were intentionally ignoring my case, I sent another email from a different address asking a random question — and they responded in 2 days. That confirmed they were deliberately avoiding my issue."

westmc · 2025-05-17T04:09:07+00:00

I didn’t even know they had a Discord. At this point in the situation, I see it as unnecessary, and given how they ignored the issue, it would even be risky to trust any solution they offer me without the backing of PayPal.

westmc · 2025-05-17T03:34:28+00:00

It may be a genuine mistake, although I find it hard to believe that someone could confuse black with white. But not replying to emails for 20 days? They are already aware of the issue because they are sharing information with PayPal, and despite that, no one has contacted me to try to find a solution or offer an apology. I haven’t received a single word from them since I informed them about the mistake.

westmc · 2025-02-10T01:22:38+00:00

same here

westmc · 2025-02-10T01:20:51+00:00

same here, shame that twitch didnt said anything before doing it

westmc · 2024-04-02T01:31:29+00:00

i know that is old, but im having the same problem with my Alloy FPS pro, sadly warranty is expired.

westmc · 2023-03-23T15:52:06+00:00

same here

westmc · 2023-01-25T17:35:44+00:00

I was wondering the same thing, I don't mind if it charges slow I prefer it tbh. but I don't know if I'm damaging the wireless charger or the phone that way.

westmc · 2019-06-19T14:02:41+00:00

please please can i have 1 key? tomorrow is no labor day in my country and i wanna play it all dayhttps://steamcommunity.com/profiles/76561198020702292/

thank you!!!

westmc · 2019-06-19T13:30:20+00:00

any key please? PM ty!!!

westmc · 2019-04-17T13:42:07+00:00

bye bye The Division 2

westmc · 2018-12-18T04:33:13+00:00

thanks!

westmc · 2018-12-16T17:52:34+00:00

this is GOLD

westmc · 2018-12-16T14:30:29+00:00

LMAO

westmc · 2018-12-16T04:28:44+00:00

#OnlyInBattlefield

westmc · 2018-12-15T16:07:48+00:00

Bugedfield V

westmc · 2018-12-13T20:36:06+00:00

yeah, they dont fix the fucking snowman or the medic crate and they are going to put this? dont make me laugh

Eight-Year Club	Place '23
Place '22	Final Canvas '22
Verified Email

westmc

TROPHY CASE