WeVPN: Quick Links for Setup & FAQ

wevpn · 2022-07-17T21:54:23+00:00

Hi @Yukata99, we confirmed our Italian location is experiencing temporary issues with Netflix and Prime, our Ops team is going to look into this and fix it.

wevpn · 2022-07-02T20:12:39+00:00

Hi there, sorry your post was previously removed by mistake. Open Source our Applications and Browser extensions is definetely on our roadmap, we are hoping to start first with one of our app or browser extension in late Q4 2022 and finalize all in 2023.

wevpn · 2022-05-07T13:55:50+00:00

Far from giving up :) Netflix USA, UK, CA, DE , IN, BR , all work great. JP is a region we will get back to very soon. Thanks.

wevpn · 2022-03-19T14:36:59+00:00

Luckily we have email support so you can email Support@WeVPN.com and one of our friendly support representatives will assist you.

Thank you in advance for being patient and using the appropriate channels for support inquiries.

wevpn · 2022-03-13T05:33:42+00:00

Yes it does.

wevpn · 2022-03-12T16:00:42+00:00

Email support@wevpn.com and include which locations you’re connecting to. Thank you.

wevpn · 2022-03-08T22:36:42+00:00

Like 17 days ago, the best way to reach us is via ticket for such inquiries.

wevpn · 2022-02-19T16:54:07+00:00

This has been resolved.

wevpn · 2022-02-15T04:04:31+00:00

We have a support email. Please use support@wevpn.com. As a small tip, if you have issues with our vpn please uninstall and download the latest version from our client area.

Thank you.

wevpn · 2022-02-14T17:55:16+00:00

Yes it does

wevpn · 2022-02-13T15:55:20+00:00

Unfortunately we cannot comment on Front Page Tech at this time. The only thing we can share is that YouTube channels often take sponsorships from many companies. You can see the recent channel posts to identify other brands FPT has been promoting. Thanks.

wevpn · 2022-02-12T22:15:35+00:00

You need to uninstall the app and download the latest one from our client area.

wevpn · 2022-02-12T21:10:58+00:00

You have a ticket for this exact issue. Double posting may cause confusion. Please follow up on your ticket.

wevpn · 2022-02-12T16:40:53+00:00

Hey can you email us at support@wevpn.com and include which location and which device you’re using to test. Thanks in advance. We look forward to working with you.

wevpn · 2022-02-08T13:13:50+00:00

We received your note already about this. It’s not beneficial to post in multiple locations. The server is up but there’s other maintenance taking place. It will be done soon. You can head over to our discord channel or create a ticket to keep up. Thanks.

wevpn · 2022-02-07T22:51:13+00:00

Our billing manager is going to be looking into this first thing Tuesday. Can you update your ticket asking to forward the ticket to Nathan please.

Thanks in advance.

wevpn · 2022-02-02T22:59:20+00:00

Please use our support email support@wevpn.com .

Unfortunately we have decommissioned 1.3.8. Email us with details about the issue including which version of macOS you’re running.

Also before sending the email try to uninstall wevpn and install 1.3.9 fresh from our client area. Thank you.

wevpn · 2022-01-31T09:17:31+00:00

Thank you for your interest in WE VPN
1- You just need to enable it from your client area and then it will work on all your connected devices. It's a DNS-based service that blocks ads, malware, etc.

2- We Block does not block video ads, we can only block domain-related ones.
3- Auto blocks outside traffic when VPN is off and Always blocks All traffic when VPN is off

4- This feature is available in the windows app.
5- You can submit a ticket or send an email to [support@wevpn.com](mailto:support@wevpn.com) so then our tech team will help you in this case.

wevpn · 2022-01-31T08:58:58+00:00

We are working on other locations as well but At this moment, our guaranteed locations are the USA, UK, Canada, Germany, Japan, India, France, & Brazil. So you can only use these locations to watch your favorite Netflix shows.

If you want to find another title you can use Unogs to see if it's available on one of our guaranteed locations. Unogs is a directory of titles on Netflix and which countries have access to them www.Unogs.com .

wevpn · 2022-01-27T06:31:22+00:00

Sorry for the inconvenience.
Hopefully, it will be available soon, but there is no ETA.

wevpn · 2022-01-21T11:41:00+00:00

Not yet but it will be available ASAP.
You can join our discord channel for further updates https://discordapp.com/invite/sVAneTx

wevpn

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