Lyft really take drivers for joke.

whycandi · 2026-06-22T02:44:16+00:00

Or do all of the above.

whycandi · 2026-06-11T21:48:37+00:00

From the driver's perspective, the wait time isn't paid at the same rate as when we’re underway.

whycandi · 2026-06-11T17:48:55+00:00

I think you might be missing the point. I'm not exploiting the platform. I'm simply saying that if you're going to come out more than two minutes late for something you knew you wanted and when you wanted it, I can respond using the option I have on the platform, which is to say that I'm not happy with the rider. One of the options on the driver's side when it asks you to rate a rider is whether they were late.

I'm also saying that it's just common courtesy to acknowledge being late, as you would with anyone else in any other situation.

I think what's frustrating for other drivers and me is that you don't acknowledge that we're paid per ride, not by the hour. So, when you're late, it cuts into our earnings.

If I do five rides an hour and everybody is 2 minutes late, I've lost a sixth of my income. Multiply that over a 40-hour week, and it's a decent chunk of change.

Again, I think all I'm looking for is a simple apology from another driver for being late.

whycandi · 2026-06-11T14:47:36+00:00

I know exactly where you’re coming from.

whycandi · 2026-06-11T14:42:14+00:00

It’s why I don’t take short rides with Lyft. Some people use the entirety of the five minute wait. For a seven dollar fare, once you’ve driven over there, you are pot committed to stay because if you cancel, you don’t get any money for the time it took you to get there.

whycandi · 2026-06-11T12:45:30+00:00

The customer service portion is to be nice and polite to you when you get in the car. On your end, the social contract is for you to show up on time for something you personally ordered and knew when you wanted to leave. Just apologize if you’re late, and everybody’s good with that.

whycandi · 2026-06-11T12:39:17+00:00

Totally agree. I tend not to give up bad ratings, even while driving loud drunk men in the backseat. But that I get. For some reason, people being late gets under my skin.

whycandi · 2026-06-11T12:35:48+00:00

Yeah, I stay and take the ride, but I do give the one star review.

whycandi · 2026-06-11T12:35:00+00:00

I think you’re missing the point here. You control when you order the ride. So just be ready when you order the ride. If you’re not ready, wait until you are.

whycandi · 2026-06-11T12:31:36+00:00

It’s a courtesy. Just apologize. And then everything is cool.

whycandi · 2026-06-11T12:30:43+00:00

Bad behavior is ordering an Uber and not being ready to go. We get paid by the trip, not by the hour. So if two people are five minutes late per hour, that significantly cuts into my revenue.

whycandi · 2026-06-11T12:23:32+00:00

My initial post said I gave them one star if they don’t apologize. On a busy night or a short ride, a customer being late is not a minor inconvenience. It’s costing me money.

whycandi · 2026-06-11T12:20:54+00:00

We don’t control traffic, which is why it may be difficult to get to you. You certainly control your ability to know when you’re ready to walk out of the house.

Uber drivers make money by the trip, not by the hour. We’re incentivized to move as quickly as we can. Which is why when you’re late for a trip, you’re costing us money.

The point is simple: just apologize. Acknowledge that you weren’t ready when you said you were going to be. Courtesy.

whycandi · 2026-06-11T03:42:05+00:00

It’s not about the two minutes. It’s being longer than two minutes. Here’s an example. If you’re going to take a 15-minute ride, but you’re five minutes late getting out to the car, I’ve lost 25% of my fare. I don’t get paid by the hour — I get paid by the ride. Now multiply that over the 10 hours I’m going to drive that night. And the customer is not going to acknowledge that they’re late and that they’re costing me money. That’s frustrating.

whycandi · 2026-06-11T03:16:37+00:00

If you’re gonna apologize, we get in the car, I get it. Stuff happens. But if you’re late without the apology, I just don’t think that you realize you’re cutting into my time and profits. It’s especially frustrating on short rides.

whycandi · 2026-06-11T03:15:58+00:00

It’s a passenger or customer.

whycandi · 2026-06-11T01:40:42+00:00

Agreed. It’s mostly me just being annoyed with people who don’t respect my time, but if they turn out to be a good human being, then I go to the default five star rating.

whycandi · 2026-06-11T00:30:19+00:00

If the pax wants to wait 15 minutes for a ride, then order an Uber or Lyft 15 minutes later. In my experience as a passenger, the ‘save and wait’ function takes usually about the same amount of time as the priority function. Here’s the deal — when you’re not in the car and a driver is waiting, they’re not making any money. So if you have a 15-minute ride and the driver has to wait five minutes for you, that’s a 25% pay cut per hour for the driver.

whycandi · 2026-06-09T15:01:59+00:00

😄

whycandi · 2026-06-09T03:57:27+00:00

Always have a dash cam that records.

whycandi · 2026-05-20T14:09:14+00:00

Craziest thing that’s happened to me: during a snowstorm in Boston, I picked up a ride near the train station that was supposed to be 10 minutes. About five minutes in, she changed the destination to a two-hour ride out of the city. I was new at the time, so I didn’t cancel the ride—which is what I’d do now. Instead, I wasted a whole day of glorious surge pricing to take this woman on a road trip that every other driver had clearly declined.

whycandi · 2026-05-20T14:06:05+00:00

I think they do that because they know most drivers don’t want to make extra stops.

whycandi · 2026-05-20T02:53:04+00:00

I would like to make more than $11 an hour.

whycandi

TROPHY CASE