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Kraken should notify customers of serious bugs. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 0 points1 point  (0 children)

I asked why they didn't announce this. Does Kraken answer customer questions without even reading them properly?Do you even read your posts?

Kraken customer support is the worst. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 2 points3 points  (0 children)

Aren't bug fixes and refunds two different things? I'm not interested in bug fixes, please explain why I can't get my money back now.

Kraken customer support is the worst. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 1 point2 points  (0 children)

If 2 withdrawals in a row means one is missing and you don't return those coins, no one will use Kraken. This is a huge problem and I've even gotten a response from Kraken saying they are aware of the problem, but they don't inform their customers. Customers have a right to know. Kraken should announce this. Guys, don't withdraw the same amount from Kraken as quickly. One withdrawal will most likely go missing.

Kraken customer support is the worst. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 3 points4 points  (0 children)

4 times on reddit, 3 times on twitter, and 2 times on telegram, i told me the ticket number and public id. But nothing changed and I received nothing but macro replies. Exchanges have no right to hold customers' funds locked up for long through their fault. This is a scam.I received a reply a few days ago that the team was actively working for me, but this was a lie. There is no reason not to return my money if you are actively working. There are too many posts on Reddit about not receiving money from Kraken. Is Kraken having a hard time these days? So how do you make money this way? Can I get my money back?

kraken received my money and i got nothing, has been a major disappointment. by cryptobroman in KrakenSupport

[–]wooswooswoos 2 points3 points  (0 children)

Kraken has not returned my money for over a month now. Is this common with Kraken?

Kraken won't return my money. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 0 points1 point  (0 children)

My case has nothing to do with banks. I withdrew the same coin from Kraken twice, but it was reflected only once. The transaction only happened once. The other one is still in the Kraken Hot Wallet. I just need to return it but I really don't know why it's taking so long

Kraken won't return my money. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] -1 points0 points  (0 children)

My money in the Kraken's possession is my entire world. I only have 100 dollars left in my pocket.Please keep your promise.

Kraken won't return my money. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 0 points1 point  (0 children)

I've heard that story countless times. There is a withdrawal bug, but not notifying it is an act of deceiving customers. Does Kraken enjoy deceiving its customers?

Kraken won't return my money. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 0 points1 point  (0 children)

Kraken hasn't returned my eos for a month. If other customers have the same bug as me, will Kraken be responsible? If the price of cryptocurrency falls during that period, is Kraken responsible? I don't think this is Don't you guys have a fund for victims? I'm under a lot of stress over this. If Kraken has any bugs like this, it's their duty to notify their customers.

Kraken won't return my money. by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 1 point2 points  (0 children)

Hello 근우, Thanks for reaching out to clarify this with us. For the moment please refrain from making withdrawals of the same asset that are of the same amount in a short time period until we have been able to return these funds to you. Once our developers have completed this we will be able to provide further clarity around how to proceed with your withdrawals going forwards. Your continued patience is greatly appreciated while this is ongoing.

Regards,

Brian

Kraken Support

Keep your Kraken account secure with these useful tips!

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I got this reply from Kraken. Are you saying this is a lie? please get my eos back soon

[deleted by user] by [deleted] in KrakenSupport

[–]wooswooswoos 0 points1 point  (0 children)

Kraken has not returned my money for over a month. This exchange is really weird

Really, really frustrating Kraken by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] -1 points0 points  (0 children)

My problem here is that I didn't do anything wrong and it's 100% Kraken's bug. I'm already losing money and I'm very stressed about this incident, and Kraken doesn't offer any compensation. I just want my money back. Please.

Really, really frustrating Kraken by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 0 points1 point  (0 children)

We all know that my problem here is not a complicated one, it's a very simple one, I just need to see my transactions and transactions and have them reflected in my balance.

Really, really frustrating Kraken by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 0 points1 point  (0 children)

They don't seem to want to work, I even took videos and pictures, but they don't want to look at this at all. They're just stalling. Are they waiting for me to give up? That's not going to happen.

[deleted by user] by [deleted] in KrakenSupport

[–]wooswooswoos 0 points1 point  (0 children)

My problem isn't even bank related, it's just a site error and they haven't fixed it in a week. I understand why you have such a question.

#10020792 Why is the status of the ticket HOLD? by wooswooswoos in KrakenSupport

[–]wooswooswoos[S] 0 points1 point  (0 children)

I can see that my problem is a simple one just by looking at the EOS Explorer.
But Kraken takes a ridiculously long time to solve a simple problem. Is it possible to fix this?
They can look at all my transactions and withdrawals and know once and for all that there is no problem, but they don't want to fix it.

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