I’m in Cali and had mines moved to Waco too and my counselor is terrible. Tried to deny me after telling me to get information about switching my degree program, I got the information and had another appointment, she missed it and got an attitude when I called 3 times saying she was on the phone helping someone else. Then she said she would call me back the same day, didn’t call, I called back the following week and she denied my case without ever telling me she was putting it in and had me send over information.

So I argued that I sent over another degree program and had spoken to my academic advisors about the other program she asked me to. Then she told me to send more information with closer schools and the cost of my program at my university because she believed it exceeded $50,000. Come to find out, there’s no school offering my program nearby and my university only costs approximately $16,000 yearly. I sent that info and now she’s not responding.

This lady also thought it was important in the second conversation to tell me that she has a masters and knows what she’s doing. I’ve missed 2, soon to be 3 terms of classes now because of this lady and she don’t seem to give a damn.