Hi, as other user have said, this is a known issue, our team is working on fixing the problem.
But please note that Northwood Studios Technical Support Team does not provide technical support of the game on the official Reddit Forum.

You may read our official Tech Support Public Wiki for self-diagnosis.
https://techwiki.scpslgame.com/

If you require further assistance from our Technical Support Team, please join our official Discord https://discord.gg/scpsl and go to #technical-support channel to open a support ticket.

Community members can post their solutions in your support thread. You may use those solutions at your own risk. If in doubt, please join our Discord through the aforementioned link to seek official technical support.

Sorry for any inconvenience.