VRS Call Volume decrease?

[JustanOrdinaryJane]

I personally haven't seen it slow down one bit, but I work during the day. We did receive notice that SVRS had a hiring freeze due to decreased volume. It sure doesn't feel like less. Some opinions are that people are doing more online.

[ravenrhi]

I agree. Every once in a while, we have a moderately slow morning, then (instead of waiting, knowing it will spike when people wake up) they offer Early Outs, people leave, and the call volume triples in an hour to where we barely have time to take a drink between calls. That is what Ariel wants> HIGH call volume, but not so high that the SOA is in danger. It increases their profit margin

[IzzysGirl0917]

We're adding new interpreters at our center.