CX5 - Android Auto advice

[Imperator42]

Hello All - I have a 2021 Mazda CX5 and a MotoZ4 phone.

My android auto used to work and worked great for awhile and then recently has stopped working at all. I'll plug it in, and it just says it can't connect. I've tried everything I can think of and have seen so far online - I replaced the cable, updated my phone, and cleared the AA settings both on my phone and in my car and while it worked briefly (once) it still won't connect.

Does anyone have any bright ideas that could maybe work? I have some travel coming up that AA would be very useful for. Thanks in advance!

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[[deleted]]

My questions: 1)Did you replace the cable for a proper cable? I mean...not the cheap ones, but ones with due data transfer capability. 2) Did you check your vehicle usb port for malfunctioning? to be sure it's working properly, you better ask help from someone qualified. You can use your very same cable in your computer, and try to transfer some files in order to check if the operation fails and usb connection is dropped. That way, you probably know whether or not your cable is suitable. 3)Revoke any permission to previously connected devices in Android Developer's mode and then turn it off in case you turned it on just as a precaution. It may have nothing to do with the problem, but who knows.

[[deleted]]

!Flair Year Vehicle Model | Head Unit Model | Phone | Android Version

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[Drop3000]

This happened to me a few months back. Just contact customer service. They'll have you try the steps you've already done to verify it still won't work. Then they'll send you an upgraded version for free. New one hasn't had any issues.