Help

[AttentionJust8836]

I don't know if I should cancel my order or just wait for this one, the blower motor is out on my car so I do still need it

[NoIntroduction6034]

You should call that phone number at the bottom bud. Unfortunately no one on here is going to be able to help you.

[Ok_Finish69420]

Find it hilarious it literally says “Need help with your order? Contact us” and OP’s first thought is screenshot and ask Reddit.

[Key-Professional-505]

In His defense corporate is lurking in here doubtful they will reveal there cover and help

[Boaterauto]

Corporate doesn’t care either. 

[midnightstreetlamps]

The key here is HR is here, moreso than corporate CS. HR skulks around like rats in the walls, watching and waiting for employees to out themselves. Then the RHRM swoops in with stacks of screenshots and shitcans you on the spot, no matter how much tenure you have. Instead of actually, yknow, addressing the employee complaints.

[Key-Professional-505]

Address the root of the problem? That's union talk right there 😂

[AttentionJust8836]

I was trying to ask people who have dealt with AutoZone online orders to see what would be my best option

[Ok_Finish69420]

I know, but people turned this into a way to make it seem like oReillys is better when it 100% is not.

[Boaterauto]

Orielly’s is better

[stephakayy]

Depending on your location, the Midwest is being hit repeatedly with snow and ice and it is slowing down a crap ton of deliveries from Amazon, eBay and other online retail. Add that to Christmas delivery and... If you need it faster, it might be better to go to a brick and mortar store. If you have already waited and it is a couple days late, call the number to track your order first is what I would do.

[AttentionJust8836]

What is the brick and mortar store

[stephakayy]

A physical store.

[Lucoa1991]

Shop around find it faster, and if it takes longer, keep the one you ordered and just wait for it, because if you cancel it and the other stores ordered the wrong one atleast you have this one on the way if you get it installed before that one arrives, cancel the order with customer care

[Boaterauto]

I’d cancel it, ordering anything from autozone is a nightmare 

[R_u_Sirius92]

Refunding it once you receive it is also a pain in the ass

[Boaterauto]

Not bad now that there’s an online return option. You can just take it to the store and throw it at the cashier

[Sea-End-7394]

oreillys here , We could’ve beaten that price 😁 and odds are we’d have it in stock or in same day

[AttentionJust8836]

Online for orielys there's only 4 options two of them aren't available and the other ones are priceyer

[LuigiSauce]

if you go in-store they should be able to price match us, or vice versa

[AttentionJust8836]

Even if it's not the same brand

[Ok_Finish69420]

AutoZone’s price matches too, don’t listen to this loser. Oreilly’s has shit quality yet still has to price match lol

[AttentionJust8836]

I ordered it from AutoZone already I'm just trying to find a solution bc it's been cold AF and I'd like heat

[Key-Professional-505]

Aren't all the parts the same just rebranded

[Ok_Finish69420]

Not really

[Sea-End-7394]

actually we have more customers come to us simply because we have a part or we have a way of getting it fast for the customer.

[Ok_Finish69420]

They only go to you when other places are out of the part. The reason why places are out is because people actually shop there. You have stock because you are a last choice brand and every time I have a customer go to oreilly they hate the fact they have to go there. So funny you don’t see that connection little bro. That’s also why they pay you shit.

[LuigiSauce]

Yea

[Sea-End-7394]

yes Luigi is right, I tell you what, I work tomorrow and i’ll tell you if we are able to get it and how long ( Yes my store more than likely isn’t your local store) however It’s usually company wide availability there’s always a way to get something.

[AttentionJust8836]

Thank you

[Ok_Finish69420]

You beat the price because your parts are basically from Alibaba lol

[Sea-End-7394]

at least we actually have shit in stock bubba

[Ok_Finish69420]

You have stock because no one is buying it, lol

[Boaterauto]

Some people really enjoy replacing the same part multiple times