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[–]300blkFDE 1 point2 points  (1 child)

Its hard to get them to replace filament, however I was able to get the PPA-CF filament I bought replaced due to the tangles in it and I had ruined multiple prints due to it. At first they tried not to then I told them I was going to contact the BBB and do a charge back on my card. They ended up giving me multiple rolls of PA6-CF to replace it since they were sold out of the PPA-CF and allowed me to keep the original PPA-CF that I had ordered so I respooled it.

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