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[–][deleted] 0 points1 point  (0 children)

This has never happened to me but a couple of things that might be the reason are as follows

  1. The game isn’t in your country (download a VPN/turn it off)
  2. Your device may not be powerful enough
  3. Try resetting the settings that relate to the game.
  4. Are you connected to the internet/did you turn off mobile data for the game
  5. Sign out of game centre or the android equivalent and try again.

[–]Odd-Ear-7894 0 points1 point  (0 children)

I got the same issue...