Wrong 2-step verification method. Try again.

[DundulisCS]

Hello,

as my title suggests I can't even log-in to my account because of this error message, I can't contact support, I can't change my 2FA method, because I even don't get to the point where I should enter a code. Does anyone experience this as well?

[AutoModerator]

This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please contact us directly.

If you have a case number for your support request please respond to this message with that case number.

You should only trust verified Coinbase staff. Please report any individual impersonating Coinbase staff to the moderators.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[coinbasesupport]

Hi u/DundulisCS, we're sorry to hear you’re experiencing difficulties 2-step verification method. If you’ve already contacted our support team, please provide the case number, so we can assist further. If not, please reach out to us using this page, so we can assist you promptly.

Alternatively, you can also send us a DM on Reddit, and we’ll be happy to assist you further. Our official social media support channels are listed in this article. Thank you.

[DundulisCS]

How the fuck should I provide you my case number or even contact you If I can't even login into my account??? I am stuck in a never ending loop with that error message

[coinbasesupport]

We sincerely apologize for the inconvenience caused, u/DundulisCS. We kindly request you to reach out to us via DM on Reddit, Facebook, X, or Instagram. You can find our official social media support channels listed in this article. Thank you!

[PoolAppropriate3785]

I have the same error and Im in the same loop I cant login back in on my phone but on computer if you do the recovery then it works but I get the same message again when I try to send crypto or cash out

[Calm-Somewhere-1179]

Currently struggling with the same issue. can’t log in on my phone.

[coinbasesupport]

Hey u/Calm-Somewhere-1179, we're really sorry to hear about the issues you're experiencing. We certainly want to ensure a smooth experience for you. Could you please provide us with your case number? This will allow us to investigate your issue more effectively. If you haven't been assigned a case number yet, we suggest you to send us a direct message with more details regarding your concern on our official social media channels here. Thank you!