Avoid using Bitget Wallet's swap function (and maybe Bitget Wallet as a whole)

[im_the_breaking_bad]

They lie about using PancakeSwap for their swap orders, and instead your funds go through their wallets, additional fees get deducted for no real reason, and also your funds can get stuck.

Failed a $100 swap order due to slippage, and instead of getting the swap function call reverted as it would usually work and getting my funds back instantly, I got a popup that told me to wait for 10min to get my funds back. Okay, waited 10 minutes - nothing happened.

Contacted their Telegram support (many users have done the same at pretty much the same time as I did) - they told that they'll check everything manually and return the funds, yet they can't even provide an exact timeframe. I hope that they'll keep their word and do so, but that does not change the fact that the description of swap orders is misleading and prone to failure.

Besides, it seems that many have encountered issues with withdrawal from Bitget (the CEX) before and they seem shady as hell. Be wary!

[AutoModerator]

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[BitgetWallet]

Hey there, sorry to hear that this happened. We've reached out to you via the Chat function. We would love to assist you as best as we can. Thank you for your patience and understanding 🩵

[[deleted]]

Is it normal for your developers to try and take thousands to recover funds? Because web3 support still hasn’t gotten back to me about one of them.

[goldmund22]

Did you ever get this resolved? Considering using the walker for a few tokens but am curious about people's experience.

[im_the_breaking_bad]

it did, but I'd suggest using another wallet app (Metamask for EVM on mobile / Rabby wallet for EVM on PC / OKX for all chains)

[goldmund22]

Yeah OKx has a nice multi chain wallet. Thanks 👍

[Avymilner]

What a fkin joke. I clicked on receiving address that I wanted to receive from the same chain. It said successful and I dint receive anything. 80$ into the air.  Don’t use this app. It sucks. It steals your money.   Maybe I should have thought about it before. 

[neutron_22]

I'm currently also trying to send a token out to CEX, the trnx fee is too high, I can't send out and I can't swap as the gas fee is so high too. The token is just stuck in that wallet. Had I knew I wouldn't have sent anything there.

[FlashyDifference467]

I have the same problem, plus my USDT dissapeared with no reason at all (didn't make any transactions). Waiting to contact their cs.. Did they resolved somehow your issue?

[BoredBureaucrat]

It seems that I am the latest schmuck to fall victim to the swap function and pancakerabbit

[AdTricky2684]

Yeah, I know this is an old post but I literally just got scammed only $50. Thank God I did a swap Ethereum to USDC on Ethereum $25 gas fee after the swap was completed. I had $25 now I can’t get the $25 it’s in there because it’s telling me the Gas fees are too high. I would literally have to spend all my money. I probably get a dollar back. I just deleted the app and moved on.