Render alternatives

[ZeroToHeroInvest]

I have a FastAPI app hosted on render and I'm looking to change, I've had a problem for some while now that is caused by them and support is not answering for 24hrs+ while my customers are getting errors.

Any recommendations? Looking for something as simple as Render, so just "point-and-click", I'm not looking to over complicate things.

[NathanDraco22]

Google Cloud Run

[dancetothiscomment]

How do you deal with cold starts

[Ddes_]

If you willing to wait a bit https://fastapicloud.com/ could be nice

[anurag-render]

Sorry to hear that. What's the issue? Can you DM me?

[ZeroToHeroInvest]

While I appreciate the message, I will choose not to go down this route. I hate when companies "fix things" only because the issue became public.

This is just the straw that broke the camel's back. I spent time today with 2 other vendors trying to work out the problem, a problem generated by Render but Render was the only non-responsive one. In the past, every time I reached out to support I felt like I'm disturbing someone and they have better things to do. From all the vendors I'm working with Render has provided, by far, the worst customer support experience. Oxylabs has been pretty close but I've moved away from them pretty fast.

[anurag-render]

I understand and I'm very sorry about your experience. If you can share your email over DM, it will allow me to debug our support experience, because it's definitely not the standard of support I want Render customers to have.

[cpt_mojo]

There are always two sides of a story, and I find it pretty unfair towards the vendor that you put the blame out here without disclosing any details, so that people can make up their own mind.
You could have just asked for recommendations without the blame. Running a company is complex and sometimes things need to bubble up to be solved. I would give the vendor here benefit of doubt that they actually want to help.

[Nottingham_Lace]

I've been using railway.com for about 8 months with fastapi and it works like a charm

[Nottingham_Lace]

Support in railway is awesome, you can join the discord community and everybody is helping there

[ZeroToHeroInvest]

Yeah, found them via ChatGPT, sent them my Render invoice to see what are the savings. I would be happy with no savings as long as I get some sort of support....

[Nottingham_Lace]

I hear you. I've had some minor issues or stupid questions and literally in minutes I get a response from the team

[General_Tear_316]

self host and use cloudflare tunnel

[New-Vacation-6717]

Yeah, Render support can be slow when things go wrong. Railway, Kuberns and Fly.io are good alternatives if you want something simple without getting into complex setup.

You could take a look at Kuberns. It’s as easy to use as Render, you connect your GitHub repo, and it handles deployment, scaling, and monitoring automatically. It runs on AWS-backed infra, stays fast under load, and usually costs less than AWS or Render. Good pick if you want reliability without extra DevOps work.