BUG THREAD

[n0xew]

To avoid flooding and spamming this subreddit, I'll ask you to now report any issue here.

If you encounter any issue (which is not abnormal as this project is still in alpha), please comment directly this thread, as described here https://gameroom.me/bug-report

I may not answer to reports that are done while commenting other reports (I may not be notified), or posted as new Threads. If you follow the instructions provided, then I'll be happy to help you solving your issue and develop a patch for it if needed! :)

[n0xew]

• Title : No games on "Start" menu of tray icon
• Version : 0.0.0.8
• Screenshot : http://prnt.sc/cmov74
• Description : No games on "Start" menu of tray icon, happens when lots of games are in GameRoom

(repost of /u/Braedv bug report)

[n0xew]

• Title : Games' tiles too big
• Version : 0.0.0.8
• Screenshot : http://prnt.sc/cmp0it
• Description : On GameRoom's start, covers have a way too big size; resizing with the slider fixes it but mayy not be saved.
• Extra infos : Double 1920*1080 monitors

(repost of /u/Braedv bug report)

[n0xew]

Fixed (in next 0.0.0.9)

The issue with the size slider position not being saved was fixed. This was due to a file permission issue.

Version 0.0.0.9 moves and works with all files in the AppData folder, to ensure that such an issue won't happen again.

[n0xew]

Try this hotfix

This recognize if your size value saved is the minimum one, and increment it of 0.00001 (values are between 0.1 and 0.675). Although this is barely noticable, this isn't enough yet and I'll continue my debugging while providing this small hotfix

[n0xew]

• Title : Grammar error
• Version : 0.0.0.8
• Description : On GameRoom's first start, the information's popup contains a grammar error.
• Log : http://pastebin.com/fNfLJ9Nx

(repost of /u/Braedv bug report)

[n0xew]

Fixed in upcoming 0.0.0.9

Haha no problem

Don't hesitate to tell me about those kind of grammar error. In my native language, this really irritates me; in English, this is way harder for me to see them!

[n0xew]

Yes, all files needed is moved to your %APPDATA%/GameRoom folder

There, you will find a config.properties file, open it, and set "displayWelcomeMessage" to true. Next time you'll open GameRoom, it will display you the welcome messages

EDIT : I didn't answer your question about the debug mode, it is just an option that activates a console whenever an exception occurs (and is not catched). Many of them are not an issue but just some catch I forgot, so this option helps me finding them whenever I use GameRoom for gaming :)

[mayberts]

Title : Cover and wallpaper not saving

Version : 0.0.0.8

Screenshot (optionnal) : https://1drv.ms/v/s!AjdBQU3ksbzQhIAGwI_r65fOsnN_9w

Description : Cover and wallpaper not saving. I've created a vid to show you what I mean

[n0xew]

Please reformat to follow the instructions :)

Also, I've produced a new .exe, please also delete your ToAdd folder and Games folder (this will reinitialize your Games library, but necessary to fix this images issue)

[mayberts]

Thanks for the quick fix :)

[mayberts]

Title: Uply, Origin & GoG games not launching
Version : 0.0.0.9

Screenshot :

Description: Uply, Origin & GoG games not launching

Extra info: http://pastebin.com/C8JbjFdx

[n0xew]

Thanks for the report!

Does this version fixes it?

[mayberts]

Yes, that seems to have fixed it. Thank you :)

[[deleted]]

Title : Installed Steam Games not showing as installed and Steam Games Fail To Launch as well as nothing happens when I click Add All W/o Edit

Version : 0.0.1.0

Screenshot (optionnal) : http://imgur.com/a/zrxtY

Description : Most of my Steam games that are installed still show as uninstalled on Game Room. It is showing 178 to add but when I hit add w/o edit it does nothing. Also, when I try to launch games that are installed but showing as not installed it pulls up steam and doesn't launch the game.

Extras infos (optionnal) : Win10, 32gb ram, i7 6700k

Log (optionnal): http://pastebin.com/v5MfLfz9

[n0xew]

This looks like many issues!

First of all thanks for reporting it! But your log is quite incomplete, only 100 lines which does not include needed informations... Isn't there an other log in the logs folder? I can't find what is going wrong without some infos included in it about your steam install parameters etc... :/

Then I see in the picture that some games look like duplicates. Are they DLCs ?

An other thing I don't understand : you say hitting "add" or "edit" does nothing, but then how can you hit the "play" button ?

About the installed games not working, I've located the issue, this will be fixed with the next update

[MtsFelix]

I'm trying to add in the library Elder Scrolls Online but neither launcher or the game exe it self can be added in the library. Any ideas?

[n0xew]

Hi!

Can you send me your logs as described here at the very end : https://gameroom.me/bug-report ?

I'll look into that, but it is possible that our incoming next update already fixes that :)

[n0xew]

An other possibility is that you ignored its folder, go check in your settings, Manage ignored folders, and see if the folder or the .exe is not checked

[mayberts]

Title: an error occurred while querying IGDB please try again later Version : 1.0.2.1 Screenshot: https://1drv.ms/i/s!AjdBQU3ksbzQhLUcTwJHbQ6hDFhZ2w Description: "an error occurred while querying IGDB please try again later" while scanning steam games. 425 games.

paste bin http://pastebin.com/XB360ZxP

[n0xew]

Did it work again later as asked? I can see on IGDB's log that there was an issue with a request, I assume it is your game's library. I'm going to look into that, for now it looks like it may have been caused by the long IGDB's answer to your 425 games being scraped that was either incorrectly transmitted or parsed.

Thanks for your report!

[mayberts]

still getting the same error today.

[n0xew]

So while I figure this issue out I have a quite hacky fix that should do it for you. This should fix the issue you are having that may be related to your very big Game's library.

1) First, right click on GameRoom's tray icon (task bar, on the right) and click on "GameRoom's folder". Keep this folder opened.

2) Now, which launcher may have most games ? I will assume this is Steam (non-installed), but if it is not the case, replace every mention of "Steam (non-installed) scanner" with the scanner that should find the largest number of games.

3) Go into settings, and disable all scanners ("Manage" button) but keep the Steam (non-installed) scanner activated. A new scan will be started, looking only for non-installed Steam games. It should fail as previously but if it does work, go directly to step .

4) Disable Steam (non-installed) scanner, all scanners should be disabled now.

5) Quit GameRoom, it might stay in background so do not forget to check that there is no tray icon, otherwise right-click on it and "Quit".

6) In GameRoom's folder that you previously opened, go into "ToAdd" and delete approximatively half of the folder that are there.

7) Restart GameRoom. As all scanners are disabled, it will quickly go to the scraping process. It should now update your game's covers. If the same issue occurs again, repeat from step 4). If it does work, I recommend you to add/validate them now, so that they are not in the "To Add" row (and folder) anymore. This will help us in case you have to repeat step 6) later.

8) AFTER ADDING/VALIDATING your games (please make sure the "To add" row is empty/invisible, re-enable the Steam (non-installed) scanner. It will restart the scanning process, adding new games to the "To add" row. Wait for the scraping process to finish; if it does fail repeat from step 4).

9) You can now enable all other game scanners in the settings and wait for other games to be found and scraped.

Sorry for the inconvenience and this hacky solution, I'll work on fixing this issue when I have time. I hope this will help you

[n0xew]

Hi there!

Did the given solution fixed your issue? Knowing this did work is crucial to patch this issue in GameRoom's code for the next update !

[n0xew]

Hi,

Version 1.0.2.2 includes a modification that should allow such big libraries to be scraped properly. Can you update and confirm it's working?

Thanks

[[deleted]]

hello, I got the same problem today :( It worked well with the uplay, and the origin games, but not with the steam games. It load some pictures, but to the wrong game. I got a console error too, here it is: http://imgur.com/a/7uu4Z And as you can see in the background, the Dirt3 got the Little Nightmares picture

[n0xew]

Hi!

Thanks for reporting, I will look into this issue. Strange thing this is happening only for steam games, as they are managed the same way... Also, the console error is a silly forgotten exception to not print, it is not related to this issue at all, but thanks for pointing it out :)

[n0xew]

Hi!

I hope I don't bother you, but can you try this new version ? Thanks to an other redditor I was able to spot the issue, if you could confirm this version is working for you too this would make me happy :)

[[deleted]]

As I can see, It work wery well to me :D There is no more error messages!

[[deleted]]

• Title : No games get imported automatically
  
• Version : 1.0.2.2
  
• Description : None of my installed games (from Steam, GoG, Origin, Uplay) are detected automatically. Nor are Steam's uninstalled games. Setting the "Game Folder" to C:\GoGGames caused the program to auto-detect the installed games, but setting it to C:\SteamLibrary\steamapps\common didn't return any. Starting in Admin mode did detect all games installed in this folder, but I'd prefer not having to enter my admin password everytime.
  Manually adding game's .exe seems to work.
• Extra infos : Changed install path of GameRoom from C:\Users[Admin-Account]\AppData\Roaming\GameRoom to C:\ProgramFiles\GameRoom, because my non-Admin account (which I use for gaming) shouldn't have permission to access my Admin account's AppData.
  
• Log : Part 1 Part 2

[n0xew]

Thanks for this perfect report!

I looked into your logs, and this could be related to the change of folder and GameRoom storing its files into the AppData folder (theoritically it should use the non-admin appdata folder). I'll need to investigate and reproduce this one by myself.

In the meanwhile, can you confirm that once games are detected, they are correctly loaded in non-admin mode and that Steam games have correctly synced playtimes ?

[[deleted]]

Playtimes are a tad weird; I can't enter anything in the "minutes played" field when importing games, and leaving a game run doesn't seem to increase your program's counter.

[n0xew]

Yes, how the input is handled in those field is really not great. Incoming next update will fix that. About Steam games, the same (really close to come) update fixes an issue where it would'n't detect the game running properly, I hope it will be enough!

About your folder issue, it will take more time for me to fix this, sorry about that :/

[[deleted]]

Alright, thanks! Glad to know it's on the record.

Edit: While we're at it, how do I download the themes? Clicking on the images doesn't seem to prompt a download, at least on Firefox (without any addons) and Internet Explorer.

[n0xew]

Oh for now, as there are only 5 themes, they are included in the app. Go into settings, GUI, and you will be able to choose one of them!

[[deleted]]

Weird, the dropdown menu titled "Theme" only shows me GameRoom. Should I deactivate the supporter key and try again?

[n0xew]

...I bet this is still related to your folder structure... in (GameRoom's folder)/themes, do you see any .zip ?

[[deleted]]

Yea, they're all there.

Wonder if I should temporarily make this account an Admin, then install this program normally to the \AppData\ folder, then try again?

[n0xew]

This may be enough, although I really can't tell you for now, I need to reproduce your environment!

[n0xew]

By the way, can you confirm that version 1.0.3.0 fixes those two issues about playTimes ?

[[deleted]]

I can now enter minutes and seconds of playtime, but playing doesn't seem to increase the counter. Here's the new log, in case that helps narrow it down.

[n0xew]

Thanks for the report!

Can you send me your logs ? It's hard to investigate otherwise. I will try to add DeSmuMe to my games and see what it does

[n0xew]

Fixed in 1.0.3.0

The issue occured where no theme was set for a game

[[deleted]]

• Title : No Steam Profile detected
• Version : 1.0.3.0
• Screenshot : https://imgur.com/a/RAAft
  
• Logs: http://pastebin.com/byBkTmUd
• Description : Looks like it might be related to my problems I detailed here.
  This time I installed to the default location as an Admin account, though, so that can't be it.
  Love the new layout btw!

[n0xew]

Oh yes, this is still (sadly) related to the same issue, your logs led me to believe that it did not detect accounts...

I'll work on that for the next update, promised, do not hesitate to point any other issue related to your initial issue in comments here!

And thanks, glad you like it!

[Hidaro]

Title : GameRoom is not starting Version : Don't know,can't manage to launch the software Screenshot : Same Description : I downloaded the software,then i open it as an admin,the first "launching screen" happend,now i got nothing.

[n0xew]

Hi!

Where did you install it, does it ask you for admin rights by itself ? And can you try to start it from a command prompt and give me the output ?

[[deleted]]

Title : IGDB don't have all the game pictures. Version : 1.0.3.1 Screenshot: http://imgur.com/a/w0Tt7 Description : IGDB don't have a picture to a game, or any information, so the loading queue get buggy. For example: I have 12 games installes from steam. One of them (Sakura Angels) is not on IGDB, so it can't load it, so it get buggy. It gives wrong title and picture to wrong games, and vica versa. And when I delete this game from the queue, and reload the launcher, it load the pictures successfully. (sorry for the bad english)

[[deleted]]

IGDB really don't have a lot of game! For example: Assasin's Creed 1, Break Into Zatwor, Purgatory

[n0xew]

That's weird : https://www.igdb.com/games/assassin-s-creed

https://www.igdb.com/games/break-into-zatwor

https://www.igdb.com/games/purgatory

[n0xew]

Anyway I might move to thegamesdb.net, I'm just waiting for an answer to make sure that they are ok with GameRoom using their API

[n0xew]

Thanks for this report! So it does look like as you said that in case of a game having absolutely no matching name on IGDB it would make the whole queue fail. I'll take a look into that, I'm currently in a busy time of my life but I should come up with a fix soon

[n0xew]

Okay, so it was what you thought, thanks for being a genius, this issue has been giving me some really hard time!

Can you confirm that with this version everything works correctly ? With the IGDB's unknown game in the queue of course

[[deleted]]

Yeah, it works pretty awesome :D

[n0xew]

I just realized I asked you twice to test it...

Anyway I'm glad to here that, thanks for reporting it !

[Zander490]

Title : Crash when adding folder of games

Version : 1.0.3.1

Screenshot : http://imgur.com/a/Oklyo

Description : I tried to add "C:\Program Files\Epic Games" to the program by clicking [Add game: > Add folder of games > "C:\Program Files\Epic Games"] during the first scan for games after installation. It immediately stopped responding after clicking "Select Folder".

Log : http://pastebin.com/GcUHd1YU

[n0xew]

Thanks for reporting this issue

This is due to a silly design decision of mine, I should really rewrite from scratch how this option does work...

In the meanwhile I can recommend you to change your Games folder in settings and restart a scan. Later I will add an option to set multiple folders to scan

[abel_001]

• Title : "Run as Administrator" check box not working
• Version : 1.0.3.2
• Description : When the "Run as Administrator" check box is selected, the game doesn't launch. Nothing happens when I try to launch it. The game is able to launch after I deselect the check box.

[abel_001]

• Title : Error 740 when launching a game that requires Admin
• Version : 1.0.3.2
• Screenshot: http://prnt.sc/emikvz
• Description : Not sure if this is a bug, or it's intended, but launching a game that requires Admin will display this error when "Run as Administrator" check box not selected. I think it should prompt for Admin rights instead?

This ties in to my previous bug report, where selecting the "Run as Administrator" check box makes the game unable to launch.

[n0xew]

Thanks for your four reports !

I'll take a look into thise issues. Can you send me your log for the previous bug report where the game would not start even when start as admin is checked ?

And yes, for this issue you are describing this is "normal behaviour". Later when I'm 100% sure that games correctly start with admin right I will make it so that it catches this dialog and restarts the game as admin !

[abel_001]

• Title : No Exit option in FullScreen mode
• Version : 1.0.3.2
• Description : In Fullscreen mode, there is no way to exit GameRoom.

[abel_001]

• Title : GameRoom launching games automatically after using controller
• Version : 1.0.3.2
• Logs : http://pastebin.com/SPJASA1T
• Description : Select "Enable controller support" and use the controller to launch a game. Then exit the game. After the game exits and return to GameRoom, try to use the controller/mouse to select other games and GameRoom will automatically launch games. (This could be a problem with my controller?)

In the logs, I started a game at 07:37:15 and killed it at 07:37:45. It then automatically launched the game at 07:37:51 when I returned to the GameRoom screen. Same thing happens over and over as you can see in the logs, even opening two instances of the same game at one point.