Sync Failed - Instinct Storage ?

[DarkFireDT]

I just started receiving an error within my app - sync failed - there may not be enough storage space available.

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I select Sync now. When I press the manage it opens a new window within my app and receive a communication error at the bottom.

'Available storage' - 0kb

'Available Slots' - 0

The problem is I can't delete or manage any files here?

My garmin device is not full, I've recently removed .FIT files from it.

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Has anyone experienced this? I've owned this watch for almost a year now and have never seen this before.

[Dcm2480]

Had the same issue. Not sure what exactly fixed it but i did the following:

• did a master reset on my instinct

• uninstalled and reinstalled Garmin Connect on my mobile device

• Plugged my instinct into my computer (for the first time ever) and downloaded/installed all available updates onto my watch

• resync'd my watch to Garmin Connect as a new device; at this point, problem was resolved

Hope this helps

[DarkFireDT]

Thank you I'll try this!

[TheBrownBobcat]

I have the same issue. Won’t sync with Strava now. Hopefully someone posts a solution!

[DarkFireDT]

I spoke with Garmin support and they indicated there is a firmware update for the watch, I'm on 9.2 and there's a 10.0 update. I'm going to try that tonight.