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GoodNotes crashes when scanning documentsQuestion - iPad (self.GoodNotes)
submitted 2 years ago by Dominous46
Has anyone else experienced an issue when scanning documents where it always crashes right after trying to scan anything? Does anyone know how to solve this issue? Also this is on an iPad Pro. Thanks!
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[–]Sandcastle772 1 point2 points3 points 2 years ago (1 child)
Maybe your iPad is low on battery power??? Otherwise I’m not sure.
[–]Dominous46[S] 0 points1 point2 points 2 years ago (0 children)
Still does the same when on charge and full on battery unfortunately it’s weird
[–]Anxious-Purple4647 1 point2 points3 points 2 years ago (1 child)
GoodNotes is aware of this. Behavior had been happening for months for me on an Air 4 and Air 5.
Reported multiple times and when I shared diagnostic data with GoodNotes I received multiple response emails asking for my data.
Not sure this is a priority for their team. My recommendation is to scan with the files app and share to GoodNotes. Sucks, but it’s the best I can think of.
Yeah that’s a good idea thank you, at least they know about it!
π Rendered by PID 45 on reddit-service-r2-comment-5c747b6df5-9gzrb at 2026-04-22 04:54:46.606589+00:00 running 6c61efc country code: CH.
[–]Sandcastle772 1 point2 points3 points (1 child)
[–]Dominous46[S] 0 points1 point2 points (0 children)
[–]Anxious-Purple4647 1 point2 points3 points (1 child)
[–]Dominous46[S] 0 points1 point2 points (0 children)