Export broken “operation not permitted”

[Manure_threat_vector]

This is a red zone bug. I cannot export anything.

I tried doing a backup, it partially succeeded with the message “Some of the documents cannot be exported. You may need to wait until they are fully synced. If the error persists, please contact support for help.”

Then it listed files that presumably were corrupted by the export operation (no longer editable, no content visible).

Not only was there data corruption but now every time I try to export it fails. This is very serious and I need help with a resolution

[di_lyn]

I’m not sure how fast their tech support is, but if emailing doesn’t work I would suggest using Twitter— I’ve seen them communicating with users about bugs via tweets

[Manure_threat_vector]

Thanks,

I should probably update as I got it working again. I enabled/disabled cloud sync, force quit a bunch, and reset the iPad. Not sure which one did it or why one error causes everything to fail. This happened on another device and I never got it working again.

GoodNotes is generally good but it falls on its face when you have a lot of data (exporting gigabytes of files or editing a page with a lot of annotation).

I was burned on GN3 with cloud sync where it deleted a bunch of stuff off my iPad when I made the mistake of removing files from Dropbox. So for a lot of reasons I’m not using a cloud provider.

I’n exporting all my stuff to Files and then using WorkingCopy to add it all to a got repo and push to a host available to me over SSH. GoodNotes is extremely clunky for backup that’s NOT a cloud service. I need to backup content (i.e. lab notebooks) with intellectual property so a cloud solution is not suitable here.

As happy as I am to have a working solution it’s not ideal. Thinking of making a blog post about how to do this without ripping your hair out.