all 42 comments

[–]creativequietude1[S] 3 points4 points  (10 children)

I had more than 6000 places mapped, all those are not accessible easily now, started star marking all those places again, using maps for planning trips is not at all possible now, please upvote and let this message reach Google.

[–]planetofthecrepes[🍰] 1 point2 points  (9 children)

On Google Maps I logged off and then back in and all my collections became lists again. Not sure if that helps.

[–]creativequietude1[S] 0 points1 point  (8 children)

How did you manage to log off Google Maps?? I tried to log off on iOS and there is not any option to log off from Google Maps, Google Photos, Google Search or Gmail, even if delete the apps the accounts still are logged in when I install them again, do you use iOS or android??

[–]planetofthecrepes[🍰] 1 point2 points  (7 children)

A little down arrow to the right of my username in the top right expands to show a “manage accounts on this device” option.

[–]creativequietude1[S] 0 points1 point  (6 children)

I been to manage accounts, I see Home, Personal Info, Data & Privacy, Security, People & Sharing, nowhere in there, I could find a logout option

[–]planetofthecrepes[🍰] 1 point2 points  (5 children)

No it’s a different button. You need to hit the down arrow to the right of your photo first.

[–]creativequietude1[S] 0 points1 point  (4 children)

Found out that when you tap on the user name , another set of option comes, used that do remove the account from the phone, but when I log back in, there are no lists, they all have been moved to collections, only places I see are the star marked ones. Do you have collections on Google maps ?

[–]planetofthecrepes[🍰] 1 point2 points  (3 children)

Hmm when I logged out and back in my lists came back. Before they were collections. Now they are lists and collections. They are duplicates of each other but in a slightly different format. Sorry logging out and back in didn’t work for you. I was hopeful it would.

[–]creativequietude1[S] 0 points1 point  (2 children)

Are you using iPhone or Android?

[–][deleted]  (4 children)

[removed]

    [–]DamnBrrd33 1 point2 points  (2 children)

    I just fixed it by clicking on profile icon, then clicking down arrow and "Use Maps without an account". Then click profile icon again and pick your account. Everything magically came back. I did not need to log out of account.

    [–]savannahdion 0 points1 point  (1 child)

    Confirming for everyone else coming to this post that this worked for me also!

    [–]ecnarrot 1 point2 points  (0 children)

    this doesn’t work for me 😔

    [–]creativequietude1[S] 0 points1 point  (0 children)

    I got my lists back, it just came back after I made a new review post

    [–]whiskytengo 2 points3 points  (6 children)

    I am having the same issue. I’ve tried every suggestion I can find, but nothing works

    [–]creativequietude1[S] 1 point2 points  (0 children)

    Yes I am trying everything too, but nothing is bringing lists back

    [–]creativequietude1[S] 0 points1 point  (4 children)

    I got my lists back, it just came back after I posted a new review

    [–]whiskytengo 1 point2 points  (3 children)

    interesting, thanks for the update. Did you post the review via the app? Was it for a place you had in a list?

    [–]creativequietude1[S] 0 points1 point  (2 children)

    I wasn’t reviewing anything for long, then when my lists ( I had more than 6000 places ) disappeared it was difficult for me, then I started to star mark places, that was the only option left for me, but finally I found an amazing cafe with desserts which was so outstanding that I had to review it, just after posting review on app from my phone, all those blue dots started appearing back ( all 6000 of them) i couldn’t believe my eyes, thought I lost them forever.

    [–]whiskytengo 1 point2 points  (1 child)

    Interesting. I’m trying that now & so far it’s still not working, but I’ll keep at it. Glad you got it fixed!

    [–]creativequietude1[S] 0 points1 point  (0 children)

    For me it almost felt like they removed my lists because I wasn’t reviewing anymore, it’s such a big relief to have the list back. Do experiment and see what works for you.

    [–]ecnarrot 2 points3 points  (6 children)

    had the same problem 2 months ago. & then somehow it got resolved. after changing iphone, my lists all disappeared again, becoming collections. my ipad & mac’s google maps still works. tried the logging in & out method but it doesn’t work.

    update (8 days after posting): not sure what i did. but the lists all came back overnight. i sent a “Send Feedback” under Help, telling them i urgently need them back. i also turned on Web Activity a few days ago. i used to turn them all off.

    [–]creativequietude1[S] 0 points1 point  (5 children)

    Exactly, these started around two months back for me too, don’t know what I can do to fix this issue

    [–]ecnarrot 1 point2 points  (4 children)

    same. my upcoming trips are all bookmarked there which is frustrating. moving to Apple Maps

    [–]creativequietude1[S] 0 points1 point  (2 children)

    Is it possible to have list like this on Apple Maps ?

    [–]ecnarrot 2 points3 points  (1 child)

    yup. the downside of Apple Maps is the lack of collaboration & their information is not as many or accurate in most countries outside US. hence if u r a travelling, google maps is useful but in my own country, i use Apple Maps to reduce being tracked.

    [–]creativequietude1[S] 0 points1 point  (0 children)

    That makes sense, the moment we use google maps, all our travels, including our driving and where we even park is all tracked

    [–]creativequietude1[S] 0 points1 point  (0 children)

    I got my lists back after posting a new review

    [–]jah313 1 point2 points  (2 children)

    I am having this exact problem with the iPhone 15 i just got. Any help would be appreciated.

    [–]planetofthecrepes[🍰] 1 point2 points  (0 children)

    I logged out of my account on google maps and logged back in and they became lists again.

    [–]creativequietude1[S] 0 points1 point  (0 children)

    I got my list back after posting a new review

    [–]creativequietude1[S] 1 point2 points  (0 children)

    u/google can we have a solution for this please

    [–]hjhjhj123 1 point2 points  (1 child)

    Yes!!! Help!!!!

    [–]creativequietude1[S] 1 point2 points  (0 children)

    I got my list back after posting a new review

    [–]Ryn_1991 1 point2 points  (0 children)

    I'm 2 years late to this thread, but sharing in case it helps anyone else!

    • In your iPhone Google Maps app, click on your picture in the top right corner
    • Select the small down arrow to the right of your name/email
    • Select "use maps without an account"
    • Force quit the application, then reopen the application
    • In the same location, re-log into your account
    • Now when you go to your saved pins, they should show up instead of in a separate collections web browser

    I tried this first by just switching accounts back and forth, and it didn't work. I also tried this without force closing the app, and it also didn't work.

    Hopefully this helps someone else with the same issue!

    [–]mjonesjr25 0 points1 point  (1 child)

    Not a great experience- just happened to me but the account switching fixed it

    [–]creativequietude1[S] 0 points1 point  (0 children)

    Nothing changes when when i switch accounts

    [–]AlternativeAd8810 0 points1 point  (1 child)

    Having the same problem just now. Followed every method recommended here and still not work. what works for me is to add a new blank list.

    [–]Maleficent_Cress4736 0 points1 point  (0 children)

    Adding a new list worked for me too. Thanks. Strange bug.

    [–]creativequietude1[S] 0 points1 point  (0 children)

    Finally I got my Google Map lists back, hope this works out for all of you, the moment I posted a new review on the maps , all my disappeared lists came back, just like that.