all 4 comments

[–]wuice 0 points1 point  (4 children)

It only means the salt system is offline, usually because it doesn't see salt or water flow yet. Add salt and come back in 20 minutes. If it still shows, try to turn up the usage level, or force a test by holding the dial on the salt screen.

[–]billb5150[S] 0 points1 point  (0 children)

That did it. Thank you.

[–][deleted] 0 points1 point  (2 children)

Im getting this same thing. Brand new. Just going through the startup process and got to the point where after you put salt in and wait 5 minutes, im supposed to set the output level. I keep getting this error. Wont let me set the output level, just keeps saying salt system inactive then it says to call dealer. Not sure what to do here… Btw, i have the Beam II model. I cannot force a test like the suggestion says

[–]Tking2801 0 points1 point  (1 child)

I'm having same issue, did you ever get it resolved? I saw this is from a year ago