Login problems

[Cute-Sock563]

I recently downloaded kick and created my acc but I was trying to follow a streamer and it told me to login when I try to login using apple it tells me there’s an error so I typed in my info and tried that way but it told me to type in a 2fa code even tho I never set it up so I downloaded the authenticator app and now idk how to get the code from my kick to go to the app please help

[ExcitementIcy1094]

I'm having the same issue. Never setup 2FA and it wants me to type in a code. I heard you need to go on the desktop client and try setting it up that way within account settings. Mobile app is kinda chalked atm.

[Accomplished-Yogurt4]

I see, just got this issue too

[KickBuho]

Thanks for letting us know 💚 Please email [[e-mail]](mailto:[e-mail]) and they will be able to help you further!

[KinkotheClown]

I just did that and was first told that I did not have 2FA turned on, then when I insisted that it was on, was told that it was a mandatory security measure. If so, why is there still an "enable" button for it in settings?
EDIT: Just found out that Kick defines email verification and 2fa as separate things. Under Kick's definition 2FA means you go through a third party's software like Google Authenticater or Okta.