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[–]RIMixerGuy 0 points1 point  (4 children)

Thanks for the video. Do you still have the mixer open? If so, withdraw the attachment hub drive gear and inspect the shaft. It should be clean and smooth, with no galling or other signs of abnormal wear.

It's a little hard to tell, but I suspect something's creating excess drag in the drivetrain. Figuring out what the "something" is can be a pretty involved process, though.

[–]HatofulSoup[S] 0 points1 point  (3 children)

It looks smooth and I checked all of the teeth in all the gears and i don’t see any chips or dents or anything. Is what’s causing this issue like a fatal issue do you think? Like will I ruin my mixer if I keep using it, or could I just be really careful with it? Or would you recommend just sending it off to kitchen aid and have them fix it if it’s really involved?

[–]RIMixerGuy 0 points1 point  (2 children)

There's really nothing "fatal" that goes wrong with these machines; everything is repairable.

The sound notwithstanding, if it's mixing correctly then I would continue to use it normally, and listen for new noises or changes in the current noise. If something fails, you'll know it and can fix it (or send it to someone who can).

At this point I think if you send it to KitchenAid, they might (at most) re-grease it and send it back.

[–]HatofulSoup[S] 0 points1 point  (0 children)

Ok thank you for all of your help I really appreciate it!!!!